Testing Services Proctoring & Administrative Coordinator

Tennessee Board of Regents (TBR); Columbia (TN); On-site; USD 30,000 - 35,000; Full time

Job summary

Columbia State Community College seeks a Testing Services Assistant to provide proctoring support for exams and assist the Testing Services Department and Student Affairs Division. This role is primarily located on the Columbia, TN Campus and requires strong organizational skills and customer service capabilities.

Responsibilities include administering exams, updating databases and websites, assisting with reporting, and training student workers, while safeguarding confidentiality of student

Qualifications

• Bachelor’s degree required.
• 1 year Testing Services experience preferred.
• Evening and/or weekend proctoring may be required.

Responsibilities

• Proctor exams for Accuplacer, HiSet, ACT On-Campus, ACT National, PearsonVue and other tests.
• Greet visitors, assess needs and refer to Academic Support Services and Distance Education staff as needed.
• Perform clerical duties: manage calls, appointments and correspondence.
• Regularly update Testing Services and main campus websites.
• Maintain Testing Services database for appointments and score reporting.
• Assist Director of Testing Services with monthly reporting and data collection.
• Ensure confidentiality of student records and accurate transfer of scores.
• Create and maintain training manuals for student workers.
• Maintain staff calendars and off-campus scheduling.
• Administer exams and support programs aimed at enrollment, progression, retention and graduation.

Skills

Verbal and Written Communication

Customer Service

Microsoft Access

Microsoft Word

Web Page Maintenance

Testing Software Proficiency

Banner Experience

Scheduling Software

Independent and Multi-tasking

Diversity Awareness

Education

Bachelor's degree

Tools

Banner

Microsoft Word

Microsoft Access

Job description

Columbia State Community College seeks a Testing Services Assistant to provide proctoring support for exams and assist the Testing Services Department and Student Affairs Division. This role is primarily located on the Columbia, TN Campus and requires strong organizational skills and customer service capabilities.

Responsibilities include administering exams, updating databases and websites, assisting with reporting, and training student workers, while safeguarding confidentiality of student