Test Proctor (8TSSR26)- Temporary/Contract

State-of-South-Carolina; South Carolina; On-site; USD 32,000 - 42,000; Full time

Job summary

Aiken Technical College is seeking an Administrative Proctor to provide support and proctoring services as directed by the Director of Student Success. You will monitor testing and online training programs and assist with scheduling exams.

The role requires a high school diploma, strong customer service, and solid computer skills; an associate's degree is preferred. Experience with Colleague software is a plus, and scheduling may occur during operational hours.

Qualifications

• High school diploma required.
• Associate’s degree preferred.
• Strong computer skills with troubleshooting ability.
• Colleague software experience preferred.
• Ability to communicate with college personnel, students and clients.

Responsibilities

• Communicate effectively with customers
• Assist customers with scheduling exams
• Process source documents for testing and online course registration
• Process data entry using Colleague administrative software
• Process and deliver test reports
• Provide high-quality customer service to internal and external customers

Skills

Customer service

Scheduling exams

Data entry

Communication

Education

High school diploma

Associate's degree (preferred)

Tools

Colleague software

Job description

Position provides administrative support and proctoring services as directed by the Director of Student Success. Monitors progress and operation of scheduled testing and online training programs.

DUTIES AND RESPONSIBILITIES:

• Communicate effectively with customers
• Assist customers with scheduling exams
• Process source documents for testing and online course registration
• Process data entry using Colleague administrative software
• Process and deliver test reports
• Provide high-quality customer service to internal and external customers

A high school diploma and related clerical experience required. Self-starter with strong customer service skills and ability to communicate with all levels of College personnel, students, business and industry clients is essential. Must be available for scheduling during operational hours. Tests may be proctored on or off campus.

Current Aiken Technical College students are not eligible to work in the Test Center as a Proctor due to test security conflicts.

Associate’s degree is preferred. Strong computer skills including troubleshooting software and hardware issues. Colleague software experience preferred.

Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline. South Carolina is making our Veterans a priority for employment in state agencies and institutions.