Testing Services Associate II - Front Desk & Imaging Admin

The University of Alabama; Tuscaloosa (AL); On-site; USD 27,000 - 34,000; Full time

Job summary

The University of Alabama is hiring a Testing Services Associate II to support the Office of Disability Services. The role handles imaging technology, software, databases, and template forms while ensuring data accuracy and confidentiality.

You will assist with reporting metrics and may supervise student workers. Responsibilities include leading front desk operations during high-volume periods, ensuring ADA compliance and exam security, and collaborating with staff to improve procedures and

Qualifications

• High school diploma or GED and two years of administrative experience, or associate’s degree.
• Bachelor’s degree preferred with two years in disability services or testing centers.
• Experience with assistive technology, LMS tools, and training staff.

Responsibilities

• Provide administrative support and imaging workflow for the testing center.
• Maintain accuracy, security and confidentiality of imaged documents.
• Gathers statistics and data for administrative reporting and training.
• Supervise student workers and assist with operations during peak times.

Skills

Written communication

Verbal communication

Customer service

Microsoft Office

Education

High school diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

The University of Alabama is hiring a Testing Services Associate II to support the Office of Disability Services. The role handles imaging technology, software, databases, and template forms while ensuring data accuracy and confidentiality.

You will assist with reporting metrics and may supervise student workers. Responsibilities include leading front desk operations during high-volume periods, ensuring ADA compliance and exam security, and collaborating with staff to improve procedures and