Testing Services Assistant - Proctoring & Admin Support

Auburn; Auburn (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Auburn seeks a Testing Services Assistant to support the Biggio Center Testing Services and other university testing centers by proctoring exams and ensuring smooth test administration. The role requires handling check-in, computer setup, and on-site problem resolution with a focus on accuracy and confidentiality.

The position emphasizes adherence to proctoring requirements, incident handling, data/file management, and front-desk responsibilities in a university setting.

Qualifications

• High School Diploma or equivalent and 2 years of experience in administrative support, customer service, and/or academic or commercial testing in a business setting.
• substitutions are allowed for experience per policy: Education can count toward experience at 1 year education per year of required experience.

Responsibilities

• Assist test-takers during the testing process, including check-in, computer startup, and handling issues that arise during the exam.
• Serve as a certified testing administrator following proctoring requirements and address academic dishonesty and incidents as needed.
• Assist with test security protocols, maintain test files, and help prepare databases and records.
• Provide front desk duties such as answering phones, scheduling appointments, collecting required documents, and directing testers.

Skills

Administrative support

Customer service

Testing administration

Proctoring

Education

High School Diploma or equivalent

Tools

Databases

Job description

Auburn seeks a Testing Services Assistant to support the Biggio Center Testing Services and other university testing centers by proctoring exams and ensuring smooth test administration. The role requires handling check-in, computer setup, and on-site problem resolution with a focus on accuracy and confidentiality.

The position emphasizes adherence to proctoring requirements, incident handling, data/file management, and front-desk responsibilities in a university setting.