Tester Consultant – Workforce Management (WFM/WFS) & Time and Attendance
Employment Type: Long Term Contract (2+ years)
Project: Global Workforce Management Implementation
Position Summary
We are seeking experienced Tester Consultants to support a large-scale, global Workforce Management (WFM/WFS) and Time & Attendance implementation. This role will focus on executing comprehensive testing activities across multiple countries, ensuring system functionality aligns with business requirements, payroll regulations, and operational processes.
The ideal candidate will have hands‑on software testing experience and strong Time & Attendance knowledge, with the ability to execute complex test scenarios, identify defects, and understand the business implications of system failures. This individual will work closely with Test Leads, Functional SMEs, Business Analysts, and technical teams to ensure successful system deployment across multiple regions.
Key Responsibilities
Testing Execution & Validation
- Execute detailed test scripts, scenarios, and test cases supporting global WFM/WFS implementations.
- Validate Time & Attendance functionality against documented business requirements, functional specifications, and approved solution blueprints.
- Test various employee classifications, overtime rules, pay calculations, shift configurations, and country‑specific workforce requirements.
- Perform functional, integration, regression, and User Acceptance Testing (UAT) across multiple regions.
- Execute high volumes of test scenarios while ensuring accuracy, completeness, and requirements traceability.
- Verify that system calculations and outputs align with expected business outcomes.
- Identify, document, and communicate system defects, calculation discrepancies, and unexpected results.
- Analyze failed test scenarios to understand potential root causes and downstream payroll or operational impacts.
- Document expected versus actual results and provide supporting evidence to Functional SMEs and technical teams.
- Support defect resolution, retesting, and regression testing to validate system corrections.
- Escalate critical issues impacting system functionality or implementation readiness.
Global Implementation Support
- Collaborate with Test Leads, Business Analysts, Functional SMEs, and regional stakeholders to support parallel country deployments.
- Validate country‑specific Time & Attendance requirements and payroll‑related business rules.
- Support testing of integrations between Workforce Management platforms and downstream payroll systems.
- Communicate testing progress, risks, and issues to project stakeholders.
- Adapt to evolving project priorities and support critical testing milestones, including occasional extended hours or weekend work when necessary.
Required Qualifications
- Professional experience in software testing, functional testing, or User Acceptance Testing (UAT).
- Hands‑on experience testing Workforce Management (WFM), WorkForce Software (WFS), or Time & Attendance systems.
- Strong understanding of timekeeping, overtime calculations, employee classifications, and payroll‑related business rules.
- Experience executing detailed test scripts, test scenarios, and test cases.
- Ability to interpret business requirements and validate system functionality against expected results.
- Experience identifying, documenting, and analyzing defects, including understanding potential causes of testing failures.
- Strong analytical, problem‑solving, and troubleshooting skills.
- Excellent attention to detail, communication skills, and ability to manage high‑volume testing activities.
- Ability to collaborate across functional and technical teams in a fast‑paced implementation environment.
Preferred Qualifications
- Direct experience with WorkForce Software (WFS) implementations or upgrades.
- Experience supporting global or multinational WFM/Time & Attendance implementations.
- Familiarity with country‑specific labor regulations, overtime rules, and payroll requirements.
- Experience testing integrations with downstream payroll platforms, including ADP GlobalView or Celergo.
- Experience with enterprise system implementations, test management tools, and defect tracking processes.
- Workforce Management & Time and Attendance
- Functional Testing & UAT Execution
- Test Script Execution & Requirements Validation
- Defect Identification & Root Cause Analysis
- Payroll & Overtime Rule Validation
- Global Implementation & Integration Testing
- Analytical Thinking & Attention to Detail
- Cross‑Functional Communication & Adaptability
Why Join This Opportunity?
This role offers the opportunity to support a major global Workforce Management transformation, ensuring accurate Time & Attendance functionality across multiple countries and employee populations. The successful candidate will play a critical role in system validation, payroll readiness, and successful deployment while collaborating with experienced implementation professionals.