Testing Center Specialist - Scheduling & GED Admin

Enterprise State Community College; Phenix City (AL); On-site; USD 37,000 - 54,000; Full time

Job summary

Chattahoochee Valley Community College in Alabama is seeking a Testing Center Support role to assist with test administration and scheduling. You will be the first contact for testing, manage Accuplacer and GED testing, and help coordinate exams across departments.

The position requires a Bachelor's degree, a year of related experience, and certification to administer Pearson VUE tests, with strong computer and office software skills.

Qualifications

• Bachelor's degree from regionally accredited institution.
• One year of full-time, directly related experience.
• Ability to obtain certification(s) to administer Pearson VUE tests.
• Ability to operate a computer and work with various software, including Pearson GED software.
• Ability to work a flexible, nonstandard work week; may work weekends in testing center.
• Ability to demonstrate computer skills during screening.
• Strong work ethic and high degree of professionalism.
• Excellent customer service skills.
• Self-directed with strong organizational skills and ability to work independently.
• Ability to meet the public in a friendly and receptive manner.
• Ability to maintain confidentiality.
• Excellent written and verbal communication in English.
• Proficient use of Microsoft Word, Excel.

Responsibilities

• Maintain regular and predictable attendance.
• Administer Accuplacer Placement Testing.
• Serve as alternate examiner, organizing and conducting GED testing.
• Assist divisions with scheduling and coordinating tests in the Testing Center.
• Ensure examinees comply with testing requirements.
• Assist with tracking Testing Center service utilization and provide reports.
• Complete required training to stay compliant with National Testing Center guidelines.
• Perform routine clerical duties with minimal errors (emailing, typing, filing, copying, faxing, answering phones).
• Greet and assist visitors; route requests to appropriate staff.
• Assist students with scheduling appointments with advisors and ensure test results reach advisors.
• Maintain inventory of office supplies and reorder as needed.
• Maintain records of departmental expenditures for budget compliance.
• Maintain calendar for scheduled meetings and prepare materials.
• Edit outgoing correspondence for accuracy.
• File documents and records appropriately.
• Train part-time staff and work-study students in Testing Center procedures.
• Answer department phones and route or record messages.
• Provide information about registration process and programs offered.
• Run reports as requested.
• Know and comply with FERPA and Students First Act.

Skills

Excellent customer service

Strong work ethic

Self-directed with strong organization

Effective oral and written comms

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Chattahoochee Valley Community College in Alabama is seeking a Testing Center Support role to assist with test administration and scheduling. You will be the first contact for testing, manage Accuplacer and GED testing, and help coordinate exams across departments.

The position requires a Bachelor's degree, a year of related experience, and certification to administer Pearson VUE tests, with strong computer and office software skills.