Testing Center Specialist — Exams & Assessments

Sowela Technical Community College; Baton Rouge, Northern (LA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Paid time off and holidays

Job summary

Baton Rouge Community College is seeking a Testing Specialist to administer a range of exams, maintain accurate scoring records, and support student success through high-quality testing services.

The role requires experience in customer service, strong attention to detail, and the ability to troubleshoot testing platforms in a fast-paced academic environment. Evening and weekend testing flexibility is expected.

Qualifications

• High School Diploma or Equivalent is required.
• Two years of professional-level customer service experience.
• Ability to score test items accurately and understand testing procedures.
• Strong written and verbal communication, with ability to work with diverse populations.

Responsibilities

• Administer testing placement exams, instructor exams, and other professional exams.
• Process test results and update official scores.
• Maintain testing files and prepare statistical reports on testing instruments.
• Provide accommodated testing and special testing arrangements as needed.
• Coordinate with faculty and staff to ensure smooth testing operations and customer service.

Skills

Customer service

Test scoring

Testing procedures

Communication

Troubleshooting

Organizational skills

Interpersonal skills

Computer literacy

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Testing platforms

Excel

Job description

Baton Rouge Community College is seeking a Testing Specialist to administer a range of exams, maintain accurate scoring records, and support student success through high-quality testing services.

The role requires experience in customer service, strong attention to detail, and the ability to troubleshoot testing platforms in a fast-paced academic environment. Evening and weekend testing flexibility is expected.