Testing Center Assistant - Flexible 19-Hour Week

College of Lake County; Waukegan (IL); On-site; USD 21,973,000 - 22,386,000; Part time

Job summary

The College of Lake County is seeking a Testing Assistant to administer a variety of exams for students, staff, instructors, and community members. The role includes test administration, data entry, record maintenance, and strong customer service to ensure confidentiality of all testing materials and student information.

Responsibilities include setting up testing workstations, tracking daily activity, and may require certification as a test administrator.

Qualifications

• High School Diploma or equivalent required.
• Minimum of one year of office support experience.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Ability to follow instructions, manage multiple tasks, and meet deadlines.
• Ability to work effectively with individuals from diverse backgrounds and maintain a respectful, inclusive environment.

Responsibilities

• Student/Customer Services: Administer exams according to testing standards, ensuring security and confidentiality.
• Provide clear instructions and customer service to examinees, students, instructors, and staff.
• Coordinate approved testing accommodations for students with disabilities.
• Schedule exam appointments and manage related communication and logistics.

Skills

MS Office

Multitasking

Customer service

Education

High School Diploma

Job description

The College of Lake County is seeking a Testing Assistant to administer a variety of exams for students, staff, instructors, and community members. The role includes test administration, data entry, record maintenance, and strong customer service to ensure confidentiality of all testing materials and student information.

Responsibilities include setting up testing workstations, tracking daily activity, and may require certification as a test administrator.