Test Proctor - Academic Compliance - Travis Air Force Base

Grand Canyon University Inc.; Texas; Sur place; USD 21 000 - 31 000; Temps partiel

Avantages offerts par ce poste

Healthcare benefits

401K plan

Tuition discount

Paid holidays

On-site gym

Résumé du poste

Grand Canyon University is seeking a Test Proctor based at Travis Air Force Base to support compliant testing operations and provide a secure, quiet environment for exams. The role requires a flexible schedule and the ability to sit for long periods, with an emphasis on customer service and professional conduct.

Responsibilities include administering online exams, ensuring security protocols, and assisting with basic clerical tasks.

Qualifications

• Bachelor's degree from a regionally accredited college or university.
• Ability to pass pre-employment background check.
• Comfort with flexible schedules including evenings and weekends.

Responsabilités

• Provide high quality customer service and accurate intake for exam candidates.
• Proctor online exams, makeup exams, and special accommodations.
• Maintain exam center security and protocol adherence at all times.
• Troubleshoot basic technology issues affecting exam administration.
• Perform clerical tasks and data entry as directed.
• Maintain equipment, furniture, and overall readiness of the testing center.
• Escort candidates to testing rooms and manage any immediate issues.

Formation

Bachelor's Degree (regionally accredited)

Outils

Microsoft Office

Description du poste

Grand Canyon University! One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

Grand Canyon University is looking to fill the position of Test Proctor, based at the Travis Air Force Base. The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

Hourly Rate: $20.00 an hour

What You Will Do

• Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
• Utilizes professional proctoring procedures to support a secure exam environment. These procedures will vary depending on the designated testing center.
• Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
• Follows all exam security protocol at all times.
• Maintains credentials necessary to administer any high-stakes certification examinations. This requires the completion of any annual qualifications exams and maintains certification by consistently following exam protocol.
• Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
• Assists in troubleshooting basic technology problems affective exam administration.
• Assists with basic clerical work, data entry and other support projects as directed.
• Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
• Performs other duties as assigned.

What You Will Need

• Bachelor’s Degree from a regionally accredited college or university
• Must be willing to have flexible work schedule; evening and weekend hours if needed.
• Must be able to pass pre-employment background check.
• Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
• Able to consistently demonstrate high quality customer service.
• Basic computer proficiency in use of computer and Microsoft applications.
• Provide a positive candidate experience.
• Ability to discern exam taking potential violations and elevate to management as necessary.
• Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
• Must be able to obtain certifications required based upon the designated exam center’s requirements.
• Must be able to sit for long periods of time and also escort candidates to and from testing room.
• Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why Work At GCU

• Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.
• Generous time off plan and 11 paid holidays.
• Paid time off to volunteer in the community or at GCU sponsored events.
• We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.
• Free on-site gyms on campus.