Test Center Specialist — Scoring & Support

Palm Beach State College; Florida; On-site; USD 19,000 - 27,000; Full time

Job summary

Palm Beach State College is seeking a Test Center Representative for the Lake Worth Campus. The role involves administering tests, scoring, and handling related material while providing support to students and staff.

The position requires a fluctuating schedule, including nights and weekends. Responsibilities include setting up tests, monitoring administration, scoring, troubleshooting minor issues, and ensuring confidentiality of tests and records.

Qualifications

• High school diploma or GED with additional training related to the position.
• One year of related experience.
• Proficiency in Microsoft Office (MS Office).
• Strong written and verbal communication skills.

Responsibilities

• Sets up tests according to established protocol and monitors administration.
• Scans, scores and electronically submits test scores.
• Responds to inquiries from internal and external customers regarding policies and procedures.
• Directs students to testing software and addresses minor problems; ensures confidentiality of tests and records.

Skills

Attention to detail

Verbal communication

Written communication

Customer service

Education

High school diploma or GED with additional training

Tools

Microsoft Office

Job description

Palm Beach State College is seeking a Test Center Representative for the Lake Worth Campus. The role involves administering tests, scoring, and handling related material while providing support to students and staff.

The position requires a fluctuating schedule, including nights and weekends. Responsibilities include setting up tests, monitoring administration, scoring, troubleshooting minor issues, and ensuring confidentiality of tests and records.