Test Center Representative

Palm Beach State College; Florida; On-site; USD 19,000 - 27,000; Full time

Job summary

Palm Beach State College is seeking a Test Center Representative for the Lake Worth Campus. The role involves administering tests, scoring, and handling related material while providing support to students and staff.

The position requires a fluctuating schedule, including nights and weekends. Responsibilities include setting up tests, monitoring administration, scoring, troubleshooting minor issues, and ensuring confidentiality of tests and records.

Qualifications

• High school diploma or GED with additional training related to the position.
• One year of related experience.
• Proficiency in Microsoft Office (MS Office).
• Strong written and verbal communication skills.

Responsibilities

• Sets up tests according to established protocol and monitors administration.
• Scans, scores and electronically submits test scores.
• Responds to inquiries from internal and external customers regarding policies and procedures.
• Directs students to testing software and addresses minor problems; ensures confidentiality of tests and records.

Skills

Attention to detail

Verbal communication

Written communication

Customer service

Education

High school diploma or GED with additional training

Tools

Microsoft Office

Job description

## Test Center RepresentativeApply: Lake Worth Campus: Full time: Posted Today: R0014346# **Join our team!**## **What We Offer** At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.## **About this role**Responsible for administering various tests, scoring and processing related materials. Conducts training for placement testing and responds to inquiries. Identifies and troubleshoots minor technical issues during the testing process as per established policies. Position requires the ability to work a fluctuating schedule, including nights and weekends. **What a day of a Test Center Representative looks like:** * Sets up tests according to established protocol. Monitors the administration of various tests. Scans, scores and electronically submits test scores.* Responds to complex inquiries from all levels of employees or external sources regarding a variety of questions, such as clarification of College or Campus policy and procedures.* Directs students to proper portions of testing software and addresses minor problems.* Ensures security and confidentiality of State, national, and college tests and records, scoring procedures and data collection and reporting.* Provides students with disabilities with reading and scribe services.* Welcomes and assists persons who come into the department.* Provides administrative support to the department.* Performs other job-related duties as assigned. **We’d love to hear from you if you have the following:** Education and Experience: * High school diploma or GED with additional training related to the position* One year of related experience Knowledge of: * Microsoft Office Professional or similar application Skilled in: * Attention to detail while maintaining effective time and task management Ability to: * Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service Licenses, Registration, Certifications, or Special Requirements: * Regular physical attendance required **Work Environment and Physical Demand:*** Reach and grasp objects* Stoop, bend, kneel, crouch, or crawl* Stand for extended periods of time* Use of video display terminal* Use of manual dexterity and fine motor skills* Communicate information orally and in writing* Receive and understand information through oral and written communication* Proofread and check documents for accuracy* Work a fluctuating work schedule This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions, and are encouraged to apply for the positions being filled. The minimum base pay for this position starts at $16.51 hourly; however, the offer may vary based on the candidate’s education and experience. This position is open until filled with an initial review date of November 2, 2026.