Test Center Proctor & Operations Coordinator

Prometric; New York (NY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training

12 Paid Holidays Off

401K

Employee Assistance Program

Sick time

Vision

Office setting environment

Job summary

Prometric is seeking a Test Center Administrator in Brooklyn, New York, to support candidates during their testing experience. In this role, you'll verify identities, monitor exams, and uphold testing integrity standards.

Responsibilities include maintaining knowledge of test center policies, ensuring a secure environment for all test takers, and offering assistance with candidate issues. Ideal candidates have a high school diploma, customer service experience, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience required, in person.
• Must be 18 years of age to qualify.

Responsibilities

• Greet examinees and verify identification.
• Continuously monitor candidates as they complete exams.
• Ensure every candidate receives a fair testing experience.
• Report and/or resolve candidate issues with urgency.

Skills

Customer service

Effective communication

Multi-tasking

Microsoft Office proficiency

Education

High school diploma or equivalent

College experience

Tools

Microsoft Windows

MS Office

Job description

Prometric is seeking a Test Center Administrator in Brooklyn, New York, to support candidates during their testing experience. In this role, you'll verify identities, monitor exams, and uphold testing integrity standards.

Responsibilities include maintaining knowledge of test center policies, ensuring a secure environment for all test takers, and offering assistance with candidate issues. Ideal candidates have a high school diploma, customer service experience, and the ability to manage multiple tasks in a fast-paced environment.