Test Center Proctor & Operations Coordinator

Prometric Ireland Limited; Houston (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid holidays

No quotas

Office environment

No inventory

Paid training

Sick time

401K

Employee assistance program

Vision

FSA

Job summary

Prometric Ireland Limited in Houston, TX is seeking a Test Center Administrator to greet examinees, verify IDs, and monitor exams while upholding strict integrity standards. The role supports a busy test center environment and requires flexibility across shifts.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and comfort with Windows and MS Office. This on-site position offers a variety of benefits and a structured training program.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of customer service experience.
• Must be 18 years of age.
• Ability to communicate professionally with candidates and coworkers.
• Familiar with Microsoft Windows-based programs and MS Office applications.

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.

Skills

Communication

Report writing

Multitasking

MS Office

Education

High school diploma

College experience

Job description

Prometric Ireland Limited in Houston, TX is seeking a Test Center Administrator to greet examinees, verify IDs, and monitor exams while upholding strict integrity standards. The role supports a busy test center environment and requires flexibility across shifts.

The ideal candidate has at least 1 year of customer service experience, strong communication skills, and comfort with Windows and MS Office. This on-site position offers a variety of benefits and a structured training program.