Test Center Proctor & Integrity Lead

Prometric; Washington (District of Columbia); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

12 Paid Holidays Off annually

Paid training

401K

Employee Assistance Program

Vision insurance

Job summary

Prometric is looking for a Test Center Administrator in Washington, DC, who will be the face of the company in test centers, ensuring the integrity of the exam process and providing excellent service to candidates.

The ideal candidate should have a high school diploma and at least one year of customer service experience. This role requires a commitment to maintaining security and providing a comfortable testing environment for examinees, with flexible scheduling options.

Qualifications

• Minimum of one year of customer service experience required.
• Must be 18 years of age to qualify.

Responsibilities

• Greet examinees and verify identification.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Safeguard the test center from misconduct.

Skills

Professional communication

Report writing

Multi-tasking

Familiarity with Microsoft Windows

Education

High school diploma or equivalent

College experience

Job description

Prometric is looking for a Test Center Administrator in Washington, DC, who will be the face of the company in test centers, ensuring the integrity of the exam process and providing excellent service to candidates.

The ideal candidate should have a high school diploma and at least one year of customer service experience. This role requires a commitment to maintaining security and providing a comfortable testing environment for examinees, with flexible scheduling options.