Test Center Proctor & Admin - Flexible Part-Time

Prometric Ireland Limited; Houston (TX); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid holidays

No quotas

Office setting

No inventory shifts

Paid training

Sick time

401K

Employee assistance program

Vision

FSA

Job summary

Prometric Ireland Limited is seeking a Part-Time Test Center Administrator in Houston, TX. The TCA represents Prometric in test centers, verifying candidate IDs and monitoring exams to uphold strict testing standards.

Ideal candidates have a year of customer service experience, strong communication, and the ability to manage multiple tasks in a fast-paced setting. Training is provided; part-time hours range with scheduling needs.

Qualifications

• High school diploma or equivalent required
• College experience a plus
• Minimum of one year of customer service experience
• Must be 18 years of age

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures
• Greet examinees and verify identification
• Perform required security checks including the use of wands
• Continuously monitor candidates as they complete exams
• Report and/or resolve candidate issues with urgency
• Maintain secure environment and materials in the test center at all times
• Ensure every candidate receives a fair and comfortable testing experience
• Report any occurrences outside company guidelines
• Ability to be flexible with scheduling based on Prometric days of operations
• Represent Prometric's vision, mission and values
• Safeguard the test center from misconduct
• If applicable, digitally scan and record candidate fingerprint identification

Skills

Customer service

Effective communication

Report writing

Multitasking

MS Office

Windows familiarity

Security awareness

Education

High school diploma

College experience a plus

Tools

MS Office

Outlook

Job description

Prometric Ireland Limited is seeking a Part-Time Test Center Administrator in Houston, TX. The TCA represents Prometric in test centers, verifying candidate IDs and monitoring exams to uphold strict testing standards.

Ideal candidates have a year of customer service experience, strong communication, and the ability to manage multiple tasks in a fast-paced setting. Training is provided; part-time hours range with scheduling needs.