Test Center Administrator, Temporary

Coastal Carolina University; Conway (SC); On-site; USD 17,000 - 19,000; Part time

Job summary

Coastal Carolina University is seeking a part-time Test Center Administrator to support the Academic Testing Center. Duties include administering exams per testing guidelines, reviewing candidate documents, and answering questions on policies. Strong customer service and clear communication are required.

This is a part-time temporary role with an hourly rate of $13.25, with varied schedules Monday through Saturday to accommodate university needs.

Qualifications

• High school diploma or GED and two years of professional office experience.
• Ability to adhere to testing procedures and maintain confidentiality.

Responsibilities

• Provide administrative support and back up to the Academic Testing Center.
• Administers exams by strictly adhering to guidelines and procedures set by school or testing company; reviews candidate documents to confirm completeness; communicates with candidates on required documentation, testing procedures and policies.
• Provides superior customer service to test candidates and prospective candidates, including those who call or visit the Academic Testing Center; exhibiting excellent verbal skills in presenting information in person or by phone.

Skills

Customer service

Verbal communication

Office administration

Education

High school diploma or GED

Job description

Test Center Administrator, Part-Time
Coastal Carolina University is currently accepting applications for the following part-time temporary position: Test Center Administrator, Part-Time in the Academic Testing Center.
Providing a broad spectrum of testing services to both the University and communities in a convenient, secure and professional environment. Must be certified as required by each testing company and maintain up-to-date knowledge of testing requirements. Observes University, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as related to CCU and testing services, to maintain integrity of ATC .

Requirements

High school diploma or equivalent ( GED ) and two (2) years of experience in a professional office setting required.

Duties

include, but are not limited to:

Provide administrative support and back up to the Academic Testing Center.

Administers exams by strictly adhering to guidelines and procedures set by school or testing company; reviews candidate documents to confirm completeness; communicates with candidates on required documentation, testing procedures and policies, as well as answers questions about exam policies.

Provides superior customer service to test candidates and prospective candidates, including those who call or visit the Academic Testing Center; exhibiting excellent verbal skills in presenting information in person or by phone.

Part-time temporary position. Hourly rate: $13.25. Normal work days and hours vary Monday to Saturday. Must be flexible to meet the special scheduling needs of the university.

About The University

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 12,000 students from 48 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

Equal Employment Opportunity

The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other “protected veteran,” as defined by law. Coastal Carolina University is an EO/AA employer.

Coastal Carolina University prohibits any form of discrimination against its students, faculty, staff and applicants in its programs or for admission to or employment with the University. For more information, visit Title IX or EEO.

Required Qualifications

High school diploma or equivalent ( GED ) and two (2) years experience in a professional office setting required.

Knowledge, Skills & Abilities

Subject to Drug/Alcohol Testing Guidelines

Subject to Drug/Alcohol Testing Guidelines No

Subject to Credit Check

Subject to Credit Check No

Working Conditions

Requires handling confidential materials and personal information; Must be able to remain stationary for long periods of time to monitor security cameras; Must be able to move around the office and through rooms to perform walk-thru observations; Must be adaptable in the face of workplace stressors such as customer service, maintaining security requirements, prioritizing competing tasks; Must be able to understand direction and adhere to established procedures of the office and testing sponsors/companies; Must be able to clearly communicate with customers instructions and respond to inquiries; Must be able to have knowledge on demand from all testing companies; Requires the use of computer and peripheral equipment, copier, scanner, telephone, metal detector wand and shredder; Must be able to handle multiple concurrent tasks and constant interruptions; Requires use of cleaning products

Required fields are indicated with an asterisk (*).