Test Center Administrator - Flexible Schedule & Benefits

PSI Services; Bismarck (ND); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Retirement plans

Flexible scheduling

Career development

Wellness programs

Volunteer opportunities

Job summary

PSI Services is hiring a Test Center Administrator (Exam Proctor) in Bismarck, ND. This entry-level role includes training and focuses on maintaining exam integrity and delivering a professional candidate experience.

Full-time position with a consistent Mon-Fri schedule and a wage of $16.32/hour plus benefits. Join a global leader in testing solutions and support test takers in a calm, secure environment.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Basic computer skills

MS Office

Education

High school diploma or equivalent

Tools

N/A

Job description

PSI Services is hiring a Test Center Administrator (Exam Proctor) in Bismarck, ND. This entry-level role includes training and focuses on maintaining exam integrity and delivering a professional candidate experience.

Full-time position with a consistent Mon-Fri schedule and a wage of $16.32/hour plus benefits. Join a global leader in testing solutions and support test takers in a calm, secure environment.