Test and Surgery Schedule- Hickory

OrthoCarolina; Hickory (NC); Hybrid; USD 42,000 - 52,000; Full time

Job summary

OrthoCarolina Hickory is seeking a Test and Surgery Scheduler to coordinate surgeries and diagnostic tests with hospitals and facilities, based on physician and patient preferences and insurance requirements. The role supports patients through scheduling, education, and pre-certification processes.

The position may offer remote work options with on-site travel as needed; strong communication with hospitals, staff, and patients is essential to ensure accurate scheduling and patient readiness.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Associates or Bachelor's degree preferred.
• At least 1 year of medical office experience.
• High-volume surgery scheduling experience preferred but not required.
• Familiar with insurance companies, CPT and ICD9 codes.

Responsibilities

• Gives general instructions and provides written instructions for procedures.
• Coordinates patient care with hospitals, radiology, anesthesia, and primary care physicians.
• Provides patient teaching on surgical procedures and pre/postoperative care.
• Loads surgeries into Centricity and updates calendar.
• Schedules patient education and medical clearance appointments.
• Obtains second opinions and medical clearance as needed.
• Creates referrals, tasks, post-op appointments and ensures pre-certification.

Skills

Medical terminology/CPT/ICD9 knowledge

Interdepartmental coordination

Patient and facility communication

Education

High School/GED or equivalent

Associates or Bachelors preferred

Job description

At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. Our employees are eligible for a full spectrum of benefits including paid company holidays, wellness programs, and tuition reimbursement. To learn more about Team OC please visit https://www.orthocarolina.com/about-us

We are searching for Test and Surgery Scheduler for our OrthoCarolina Hickory office. This position has the ability for possible remote work but must be able to travel onsite as needed or requested. The Test and Surgery Scheduler arranges surgeries and diagnostic tests with area hospitals and diagnostic facilities based on physician/patient preferences and insurance plan requirements.

Essential Functions

• Gives general instructions and explains procedures that are scheduled with the patients and provides the patient with written instructions including date, time and facility directions for the procedure that is scheduled.
• Coordinates patient care with hospitals, blood donations, radiology, anesthesia and the patient’s primary care physician.
• Provides patient teaching on surgical procedures; pre and postoperative care via verbal, written and videotaped communication.
• Loads all surgeries into centricity filling in appropriate fields in data set and enters surgery in physician outlook calendar
• Schedules patient education and medical clearance appointments as needed.
• This position obtains second opinions and medical clearance as needed and arranges patient education and medical clearance appointments as needed.
• Creates referral, tasks, post op appointments and obtains pre-certification as required.

Skills and Abilities

• Knowledge of medical terminology/CPT and ICD9.
• Knowledge of interrelationship of clinical services department.
• Ability to communicate with patients, medical facilities’ personnel and testing centers’ personnel.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Associate’s or Bachelor’s degree preferred.
• A minimum of one year medical office experience.
• Previous high volume surgery scheduling experience preferred but not required.
• Familiar with insurance companies, CPT and ICD9 codes.

Employee Type Regular Qualifications Skills Education A.S, B.S., GED, High School Certifications Language Work Experience Clinical Experience