Tessitura Database Lead & Analytics for Nonprofit

Imagination Stage, Inc.; Bethesda (MD); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Ticket discounts

Job summary

Imagination Stage, located in Bethesda, MD, seeks a Database Manager to coordinate Tessitura-based systems, keep data clean, and develop analytics dashboards for Education and Development teams.

You will supervise the Registrar, collaborate with Education to build classes and camps, and oversee annual season builds, while ensuring data accuracy and process improvements across the organization.

Qualifications

• Bachelor's degree or equivalent experience in database support.
• 1–3 years relevant work experience in nonprofit, marketing, or fundraising database management.
• Experience administering Tessitura or similar systems (Spektrix, Blackbaud, AudienceView, Vendini).
• Analytics and/or SQL experience preferred.

Responsibilities

• Provide database support to ensure Tessitura fulfills transactional and informational needs.
• Monitor daily actions and perform database cleanup as needed.
• Supervise the Registrar over student enrollment and data management.
• Establish and maintain data entry configurations and organizational protocols.
• Collaborate with Education to build class and camp offerings in Tessitura.
• Oversee annual season build and package creation.
• Monitor database performance and keep users informed about data issues.
• Provide Tessitura training for new users and power users across departments.
• Manage Tessitura hardware, hosting, and peripherals.
• Support Tessitura integrations with Wordfly, Wordpress, CampDocs, Queue-It and GoFundMePro.
• Document standard Tessitura procedures and upgrades.
• Stay up to date on Tessitura developments and communicate outages/patches.
• Serve as Tessitura knowledge expert and troubleshoot issues.
• Coordinate Tessitura upgrades with Tesitura Network through Tessitura Support.
• Create Campaigns, Funds, Appeals and Sources for Development.

Skills

Tessitura experience

Analytics

SQL

Communication

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Google Workspace

SQL Server Management Studio

Job description

Imagination Stage, located in Bethesda, MD, seeks a Database Manager to coordinate Tessitura-based systems, keep data clean, and develop analytics dashboards for Education and Development teams.

You will supervise the Registrar, collaborate with Education to build classes and camps, and oversee annual season builds, while ensuring data accuracy and process improvements across the organization.