TES Administrative Support Associate

Auburn; Auburn, Northern (AL, KY); Hybrid; USD 16,531,000 - 22,042,000; Part time

Job summary

Auburn University is seeking a temporary administrative employee to provide essential front desk support on an as-needed basis. The role operates Monday through Friday, 7:45 AM – 4:45 PM, with duties including greeting visitors, answering main line calls, directing inquiries, and handling mail and deliveries.

Ideal candidates will have a high school diploma with experience, or an Associate/Bachelor’s degree.

Qualifications

• High school diploma or equivalent plus 2 years of experience or
• Associate’s degree or
• Bachelor’s degree

Responsibilities

• Provides backup for Admin Support Associate during absences.
• Front-line contact for students, parents, faculty, staff, and the public; answers calls and directs to appropriate AU department.
• Greets visitors entering the OIT Building and assists with visitor parking and guest wifi access.
• Receives and distributes mail, freight, and deliveries; prepares outgoing shipments.
• Maintains vehicle fleet user log and keys access.
• Performs other administrative support and general reception duties.

Skills

Interpersonal skills

Customer service

Verbal communication

Reception

Education

High school diploma

Associate's degree

Bachelor's degree

Job description

Overview

The Office of Information Technology at Auburn University is excited to begin the search for a temporary administrative employee to provide essential front desk support on an as-needed basis. This is a call-in position with no regular schedule, and all work will be performed Monday through Friday, 7:45 AM – 4:45 PM.

Responsibilities

• Provides backup for Admin Support Associate during times of absences.
• Serves as a front-line point of contact to students, parents, faculty, staff, and the general public, answering and forwarding calls received by the University’s main phone line (844-4000) as well as the OIT phone line (844-4512). Assist callers by helping them determine which AU campus department will best handle their concerns.
• Greets and assists staff and visitors entering the OIT Building.
• Assists with visitor parking and guest wifi access.
• Receives and distributes mail, daily freight, and loading dock deliveries from a wide variety of carriers; Prepares outgoing shipments and schedules pickups.
• Maintains vehicle fleet user log and keys access.
• Performs other administrative support and general reception duties

Qualifications

• High school diploma or equivalent plus 2 years of experienceOR
• Associate’s degreeOR
• Bachelor’s degree

Scope of Experience

Experience in clerical or administrative support services.

Minimum Knowledge, Skills, and Abilities

Expectations:

• Excellent interpersonal skills, dedication to customer service, and strong verbal and written communication skills are required for this position.

Why Work at Auburn?

Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:

• Assistance in the place of a regular employee who is absent for a specified period of time
• Additional assistance during periods of abnormal or peak workloads
• Assistance with special projects
• Seasonal work
• Emergencies

If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.