Territory Service Sales Representative - Outbound

Mettler-Toledo International, Inc; Columbus (OH); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Tuition reimbursement

Parental leave

Paid time off

Job summary

Mettler-Toledo International, Inc is hiring an Outbound Territory Service Sales Representative in Columbus, Ohio to drive service contract sales via outbound calls and targeted marketing campaigns. You will engage customers, provide consultative support, and manage opportunities through the CRM system, including SAP CRM, coordinating with field sales and service teams.

The role requires 2–3 years in customer service, sales, or marketing, and a bachelor’s degree is preferred.

Qualifications

• Bachelor’s degree from an accredited college/university is preferred.
• 2–3 years of customer service, sales, or marketing experience; inbound or outbound call center experience required.
• Competency with PowerPoint, Excel, Access; CRM familiarity is a plus.

Responsibilities

• Meet and exceed sales objectives including revenue, productivity, and quote conversion.
• Prospect and engage customers via calls, email, and online meetings; provide consultative support.
• Manage all outbound calls and activities in CRM daily; collaborate with field sales and service teams.
• Maintain knowledge of internal applications related to service sales and marketing (e.g., SAP CRM).

Skills

Customer service

Sales experience

Marketing exposure

PowerPoint

Excel

Access

CRM knowledge

Education

Bachelor’s degree

Tools

SAP CRM

Job description

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

Mettler Toledo is hiring an Outbound Territory Service Sales Representative in Columbus, Ohio to sell service contracts through outbound calls and targeted marketing campaigns. The role involves prospecting and engaging customers via online meetings, phone, email, and other technologies, providing consultation and support to potential clients. Additional responsibilities:

• Meet and exceed agreed upon objectives including but not limited to sales revenue, productivity, and quote conversion rate
• In-depth knowledge of all internal applications related to service sales and marketing, including but not limited to SAP CRM
• Manage incoming calls from customers related to our service solutions and activity follow-ups
• Effective nurturing through building relationships and by conducting ongoing, informative dialog that helps qualified prospects who are not yet sales ready. Move each opportunity/quote to the next step in the sales cycle
• Manage all outbound calls, activities, and sales transactions in CRM daily
• Work in coordination with field sales representatives as well as any service support team within the organization to obtain problem resolution and resolve customer issues
• Other duties may be assigned

What You Need to Succeed

• Bachelor’s degree from an accredited college/university is preferred
• 2-3 years of any combination of customer service, sales, or marketing related experience; Inbound or outbound call center experience, and teleselling skills training is required
• Competency using Microsoft PowerPoint, Excel, Access, and other general PC skills is a plus
• Ability to multitask in an open work environment and maintain a high energy level with strong customer focus

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness programs, plus other perks and discounts
• Parental and caregiver leave policies
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights as an applicant under the law, please click here.