A leading brand in the vape industry is seeking a Field Support Specialist to enhance brand presence in Austin, Texas. The role requires conducting regular visits to accounts, managing relationships, and executing local campaigns. Ideal candidates will hold a bachelor's degree and possess 2-3 years of experience in territory management, with a strong focus on communication and organization. Valid driver's license and ability to travel regularly are essential. Join us to make an impact in the evolving vape market.
Qualifications
2–3 years in territory management or customer-facing roles.
Comfortable traveling regularly within assigned region.
Valid driver’s license and reliable transportation required.
Organized and self-driven, with strong attention to detail.
Comfortable traveling regularly within your assigned region.
Valid driver’s license and reliable transportation required.
Familiarity with vape industry products or regulations is beneficial.
Responsibilities
Conduct regular visits to accounts to build relationships.
Serve as the primary point of contact for retail stores.
Assist in executing local campaigns and events.
Collect and report market feedback and competitor activity.
Ensure merchandising standards are upheld.
Monitor brand compliance with company policies.
Provide product education and training to retail staff.
Collaborate with internal teams to communicate inventory needs.
Skills
Communication skills
Interpersonal skills
Organizational skills
Attention to detail
Driver’s license
Customer-facing
Education
Bachelor degree or above
Job description
Responsibilities
Conduct regular visits to accounts to build relationships, ensure brand presence, and provide ongoing support.
Serve as the primary point of contact for retail stores, vape shops, wholesalers, and distribution partners within your territory.
Assist in executing local campaigns, events, and promotions such as Cash & Carry events and Happy Hours.
Collect and report market feedback, competitor activity, and store-level insights.
Ensure merchandising standards are upheld, with current promotional displays and properly stocked inventory.
Monitor brand compliance with company policies and applicable regulatory guidelines.
Provide product education and training to retail staff to enhance the customer experience.
Collaborate with internal teams to communicate inventory needs, field performance, and growth opportunities.
Key Qualifications
Bachelor degree or above.
2–3 years in territory management, field support, or customer‑facing roles (vape or CPG industry experience is a plus).
Excellent communication and interpersonal skills.
Organized and self‑driven, with strong attention to detail.
Comfortable traveling regularly within your assigned region.
Valid driver’s license and reliable transportation required.
Familiarity with vape industry products or regulations is beneficial.