Territory Manager (N. VA)

Nobel Biocare; Arizona; On-site; USD 65,000 - 95,000; Full time

Job summary

Nobel Biocare is seeking a Territory Representative to drive sales and service goals in dental clinics and laboratories within an assigned territory in the United States. The role promotes Nobel Biocare products, solutions and services to existing and potential customers in alignment with company policies.

Primary duties include developing a sales plan, analyzing territory trends, maintaining customer relationships, and engaging prospective customers with creative strategies to expand market

Responsibilities

• Develop and implement a sales plan for existing and new customers; present appropriate products, solutions and services.
• Analyze and assess customer and territory sales trends; plan sales activity to meet sales goals.
• Maintain regular contact with existing customers to strengthen relationships and ensure satisfaction with products, solutions and services.
• Identify and pursue prospective customers; develop strategies to convert competitors' customers.
• Develop and maintain relationships with key influential thought leaders to expand market share.
• Maintain up-to-date customer files and records accessible to the local organization.
• Report product issues or potential loss of key customers to management.
• Stay informed on products, technologies, clinical studies, and competition to guide sales strategies.
• Maintain knowledge of company policies and procedures and implement them at territory level.
• Establish and maintain a travel schedule to ensure consistent customer contact; follow a logical routing plan.
• Manage territory within allocated expense budget.
• Complete all administrative paperwork timely.
• Participate in trade shows and meetings; support Yorba Linda education programs when customers attend.

Job description

The Nobel Biocare Territory Representative is responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory, through the effective selling and promoting of Nobel Biocare products, solutions and services to existing and potential new customers within the framework of organizational policies and directives.

Primary Duties & Responsibilities

• Develop and implement a sales plan for existing and new customers, access their needs and characteristics. Present appropriate, products, solutions and services.
• Analyze and assess customer and territory sales trends. Plan sales activity based on territory needs to ensure that territory attains or exceeds assigned monthly, quarterly and/or annual sales goals.
• Maintain regular contact with existing customers to strengthen relationships and ensure satisfaction with products, solutions and services offered; implement and monitor creative marketing activities aimed at expanding/growing core business.
• Identify and maintain regular contact with prospective customers; develop and implement creative strategies aimed at converting these prospective customers from competition to a new customer.
• Develop and maintain relationships with key influential thought leaders. Utilize these relationships to expand market share.
• Develop and maintain accurate customer files and records in order to have complete up-to-date customer information, which can be shared among the (local) organization.
• Report to the management about any product issues, loss or potential loss of key customers, or competitive sales strategies that negatively or positively affect local sales.
• Study and stay informed on products, technologies, clinical studies, competitive activity, and other general information of interest to company or to customers. Apply this knowledge for your strategies and tactics to develop your commercial activity.
• Maintain a comprehensive knowledge of all company policies and procedures and demonstrate the ability to effectively implement them at the territory level.
• Establish and maintain a travel schedule that will allow consistent contact with existing and potential customers. Schedule must follow sales plan and logical routing plan.
• Manage assigned geographical territory within allocated expense budget.
• Complete all administrative paperwork in a timely manner.
• Participate in (inter-)national and local trade shows and company meetings as appropriate. Support Yorba Linda established educational programs when territory customers are attending. Yorba Linda education managers will communicate with representatives when they are needed.