Territory Manager

CrossCountry Freight Solutions, Inc. DBA CCFS; Eagan (MN); Presencial; USD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO

Paid Holidays

Volunteer Time Off

Wellness Time Off

401(k) Match

Benefit eligibility after 30 days

Descripción de la vacante

CrossCountry Freight Solutions, Inc. DBA CCFS is hiring a Territory Manager to grow a book of LTL customers. You will qualify leads, uncover needs, and present our service-based value while managing 50+ relationships using CRM and mobile tools. Travel within designated territories will be required.

Join a structured sales team focused on acquiring 50k+ accounts and delivering consistent revenue growth. Exempt status and a direct reporting line to Business Development support this role.

Formación

• 1–3 years of B2B sales experience in logistics or related fields.
• Strong interpersonal, organizational, and communication skills.
• Familiar with CRM systems and mobility tools.
• Willingness to travel within assigned territory; valid driver's license.
• Self-motivated with ability to work independently in a structured sales process.

Responsabilidades

• Qualify inbound leads and advance them through the sales funnel.
• Conduct consultative discovery calls and understand shipping needs.
• Position service-based value over price competition.
• Manage multi-week conversion cycles with proactive follow-up.
• Maintain 50+ customer relationships with regular touchpoints.
• Collaborate with operations, customer service, and claims teams.
• Grow annual revenue through new and existing accounts.

Conocimientos

Sales experience

CRM proficiency

Communication

Independent work

Travel readiness

Herramientas

CRM systems

Microsoft Office

Descripción del empleo

Job Title: Territory Manager Department: Business Development Job Status: Exempt Compensation: Direct Reports: Yes

Company Overview

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Job Summary

The Territory Manager is responsible for building and managing a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation through consultative, relationship-focused sales. The Territory Manager will qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. This role will work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages.

Essential Job Duties

• Qualify 25+ inbound leads per week using structured discovery process (1 week qualification period).
• Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements.
• Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors.
• Manage 3-week conversion period with systematic follow-up and proactive customer engagement.
• Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support.
• Maintain 50+ retained customer relationships with consistent touchpoints and value-added service.
• Use CRM daily to track all activities, opportunities, and customer interactions accurately.
• Follow established sales process and complete assigned tasks within company systems.
• Coordinate with operations, customer service, and claims teams to resolve issues.
• Target: $750k annual revenue growth (8-10 new $50k+ customers per year).
• Identify and qualify truckload opportunities through customer conversations and coordinate introductions to NAL.
• Cover one or more designated sales territories, traveling as needed to develop new business, service existing accounts, and maintain consistent customer contact within the assigned geographic area(s).
• Other duties as assigned.

Job Specifications

Skills and Knowledge Strong interpersonal skills with the ability to effectively engage with individuals from diverse backgrounds. Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills. 1-3 years of sales experience, preferably in the LTL, logistics, or transportation services. B2B sales experience preferred but not required. Comfortable with technology: CRM systems, mobile applications, Microsoft Office. Ability to work within structured processes. Self-motivated with ability to work independently. Valid driver's license and reliable transportation. Work Conditions Extensive time out of the standard office environment (60-80%). Ability to travel when necessary. Ability to work irregular hours and/or on weekends as necessary.

Benefits

• Medical, Dental, Vision, and Life Insurance
• PTO, Paid Holidays, Volunteer Time Off, Wellness Time Off
• 401K Retirement Plan - Match up to 4% Biweekly Pay
• All regular full-time employees are eligible for CrossCountry's benefit package after 30 days of employment. Our employee benefit package includes: Medical Insurance Dental Insurance Vision Insurance Life Insurance 401(k) Plan* Uniform Incentive* Paid Holidays (after 30 days of service as a full-time employee) Paid Personal Time-Off * Regular part-time employees are eligible for these benefits as well.