Territory Manager

CrossCountry Freight Solutions Inc

Oklahoma City (OK)

On-site

USD 66,000 - 78,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical, Dental, Vision, and Life Ins.

401K Retirement Plan - Match up to 4%

Biweekly Pay

PTO, Holidays

Job summary

CrossCountry Freight Solutions Inc. seeks a Territory Manager in the Business Development department to build and manage a portfolio of customers shipping freight via LTL.

You will qualify leads, uncover needs, position our service-based value, and manage accounts through conversion and long-term retention using CRM and mobile tools. Requirements include 1-3 years of sales experience (LTL/logistics preferred), strong interpersonal and communication skills, and proficiency with CRM and MS Office.

Qualifications

1-3 years of sales experience, preferably in the LTL, logistics, or transportation services.
B2B sales experience preferred but not required.
Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills.
Strong interpersonal skills and ability to engage diverse stakeholders.
Comfortable with technology: CRM systems, mobile applications, Microsoft Office.
Ability to work within structured processes and independently.

Responsibilities

Qualify 25+ inbound leads per week using structured discovery process.
Conduct consultative discovery calls to understand customer shipping needs.
Position value proposition vs price-only competitors.
Manage 3-week conversion period with follow-up and engagement.
Handle first 3 weeks post-conversion with intensive support.
Maintain 50+ retained customer relationships with regular touchpoints.
Use CRM daily to track activities, opportunities, and interactions.
Coordinate with operations, customer service, and claims teams to resolve issues.
Target revenue growth of $750k annually (8-10 new $50k+ customers).
Identify and qualify truckload opportunities; introduce to NAL.
Cover designated territories; travel as needed to develop new business.

Skills

Interpersonal skills

Organizational skills

Written and verbal communication

Analytical skills

Decision-making

Sales experience

Self-motivated

Independent work

Driver's license

Tools

CRM systems

Mobile applications

Microsoft Office

Job description

Company Overview

CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!

Job Title

Territory Manager

Department

Business Development

Job Status

Exempt

Direct Reports

Yes

Company Overview

SALARY:

$66,000-$78,000 - Based on education and experience.

REPORTS TO:

Senior Director of Field Sales

DIRECT REPORTS:

LOCATION:

Must be located in or near the Oklahoma City, OK or Wichita, KS area

Job Summary

The Territory Manager is responsible for building and managing a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation through consultative, relationship-focused sales. The Territory Manager will qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. This role will work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages.

Essential Job Duties

Qualify 25+ inbound leads per week using structured discovery process (1 week qualification period).
Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements.
Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors.
Manage 3-week conversion period with systematic follow-up and proactive customer engagement.
Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support.
Maintain 50+ retained customer relationships with consistent touchpoints and value-added service.
Use CRM daily to track all activities, opportunities, and customer interactions accurately.
Follow established sales process and complete assigned tasks within company systems.
Coordinate with operations, customer service, and claims teams to resolve issues.
Target: $750k annual revenue growth (8-10 new $50k+ customers per year).
Identify and qualify truckload opportunities through customer conversations and coordinate introductions to NAL.
Cover one or more designated sales territories, traveling as needed to develop new business, service existing accounts, and maintain consistent customer contact within the assigned geographic area(s).
Other duties as assigned.

Skills And Knowledge

Strong interpersonal skills with the ability to effectively engage with individuals from diverse backgrounds.
Must possess excellent organizational, communication (written and verbal), analytical, and decision-making skills.
1-3 years of sales experience, preferably in the LTL, logistics, or transportation services.
B2B sales experience preferred but not required.
Comfortable with technology: CRM systems, mobile applications, Microsoft Office.
Ability to work within structured processes.
Self-motivated with ability to work independently.
Valid driver's license and reliable transportation.

Work Conditions