Territory IT Specialist & Systems Lead

AgGeorgia Farm Credit; Atlanta (GA); On-site; USD 72,000 - 100,000; Full time

Job summary

AgGeorgia Farm Credit seeks an Information Specialist III to serve as a key IT leader within an on-site, territory-based role. You will install and maintain equipment, manage onboarding, handle incidents, and drive security and infrastructure initiatives across multiple branch locations in Georgia.

The role requires a bachelor's in IT/CS or related field, 5–8 years of IT experience, and strong skills in systems administration, networking, and cybersecurity.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Data Science, or a related field preferred.
• Five to eight years of progressive Information Technology experience.
• Advanced knowledge of systems administration, networking, infrastructure, and cybersecurity principles.
• Experience supporting enterprise technology platforms and services.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience leading technical projects and coordinating vendor resources.
• Excellent written and verbal communication skills.
• Ability to travel throughout the assigned territory.

Responsibilities

• Serve as the primary technology resource for assigned branch locations and employees.
• Install, configure, maintain, and troubleshoot desktop and laptop computers, monitors, printers, copiers, mobile devices, security cameras, access control devices, and related technology equipment.
• Respond to service requests and technology incidents involving hardware, software, network connectivity, and security systems.
• Manage employee onboarding and offboarding activities, including workstation setup, equipment deployment, account provisioning, and equipment recovery.
• Document incidents, requests, and resolutions within the Association's service management platform.
• Deliver exceptional customer service while maintaining a high level of user satisfaction.
• Design, implement, maintain, and optimize technology systems and services.
• Lead system upgrades, migrations, integrations, and technical projects.
• Develop support procedures, documentation, and operational standards.
• Coordinate technology initiatives with vendors, internal departments, and external partners.
• Recommend and implement improvements that enhance reliability, security, and operational efficiency.

Skills

Bachelor's degree in IT or related

Five to eight years IT experience

Systems administration

Networking

Cybersecurity principles

Strong communication skills

On-site travel ability

Education

Bachelor's degree in Information Technology, Computer Science, Data Science, or related field

Tools

Microsoft 365

Intune

MECM

Network infrastructure

VoIP systems

Backup and recovery platforms

Job description

AgGeorgia Farm Credit seeks an Information Specialist III to serve as a key IT leader within an on-site, territory-based role. You will install and maintain equipment, manage onboarding, handle incidents, and drive security and infrastructure initiatives across multiple branch locations in Georgia.

The role requires a bachelor's in IT/CS or related field, 5–8 years of IT experience, and strong skills in systems administration, networking, and cybersecurity.