Territory Internal Sales & Customer Care (Hybrid)

Pepperl+Fuchs, Inc.; New Brighton (MN); Hybrid; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance (voluntary)

Employer paid basic life insurance

Short-term disability

Long-term disability

PTO

Job summary

Pepperl+Fuchs, Inc. in Roseville, MN, seeks an energetic Internal Sales Representative for a hybrid schedule. You will handle customer calls and emails, manage territory accounts, and drive order entry and timely fulfillment. The role focuses on proactive support and collaboration with field sales teams to grow opportunities. Training on Siebel CRM and cross-functional teamwork are integral parts of the position.

Qualifications

• High School Diploma or equivalent.
• Minimum of 5 years of customer service or sales experience.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Interact daily with customers via phone and email.
• Take ownership of assigned territory and provide proactive customer support.
• Manage territory accounts, including order entry, credits, and rebills.
• Monitor open order reports and resolve delays in order-to-cash process.
• Upsell and cross-sell products to expand business opportunities.
• Record new sales opportunities in Siebel (CRM).
• Attend customer calls and key account meetings.

Skills

Customer service

Sales experience

Communication

Organization

Problem-solving

Education

High School Diploma or equivalent

Tools

Siebel CRM

Job description

Pepperl+Fuchs, Inc. in Roseville, MN, seeks an energetic Internal Sales Representative for a hybrid schedule. You will handle customer calls and emails, manage territory accounts, and drive order entry and timely fulfillment. The role focuses on proactive support and collaboration with field sales teams to grow opportunities. Training on Siebel CRM and cross-functional teamwork are integral parts of the position.