Territory Growth Manager | Ops, Sales & Leadership

PeopleReady; New Orleans (LA); On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

Paid holidays

Floating holiday

Paid time off

Job summary

PeopleReady in New Orleans, LA seeks a Territory Manager to oversee branch operations, drive revenue, and lead a small team across multiple sites. You will manage P&L, optimize customer service, and ensure safety/compliance while developing staff and expanding key accounts.

Ideal candidates have a Bachelor’s degree, 4+ years of experience with 2 years in management, and a track record in staffing or related fields. The role emphasizes leadership, process improvement, and community engagement.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• At least 4 years’ professional experience with 2 years of related management experience.
• Prior experience in improving customer satisfaction and driving positive business outcomes.
• Experience in account management and direct customer interface.
• Prior experience managing in the staffing industry or similar preferred.
• Proven leadership competencies and experience.

Responsibilities

• Manage territory profit and loss (P&L).
• Monitor performance metrics and financial data to assess and improve operational effectiveness.
• Identify, prioritize and resolve operational issues.
• Oversee day-to-day operations.
• Maintain branch appearance in alignment with company standards.
• Identify high-priority tasks and assign them to team members for timely and successful completion.
• Promote and ensure a culture of safety.
• Manage workers compensation claims.
• Accountable for compliance with organizational standards, customer requirements, as well as federal, state and local regulations.
• Streamline processes for operational excellence.
• Lead change initiatives and adopt new systems.
• Promote a Safe Workplace by conducting on-site safety visits, performing associate check-ins, and ensure PPE is accessible to associates.
• Lead investigations for worker’s compensation claims
• Conduct new hire orientations at customer locations as needed.
• Represent the company at local job fairs and build relationships with community partners, including unemployment offices.
• Manages territory staff including hiring, scheduling and assigning work, reviewing performance, and recommending promotions, transfers, demotions or terminations.
• Set performance goals and professional development plans.
• Lead team building and staff development activities.
• Strategize and drive grass-roots recruiting in local markets when needed.
• This role will manage 2 – 7 individual contributors potentially across multiple locations.
• Retain and expand existing customer accounts.
• Monitor customer feedback and recommend strategies to improve the customer experience.
• Travel to customer sites for sales and safety needs.
• Troubleshoot customer service issues and provide resolutions.
• Use existing data and dashboard to identify and re‑engage with past billing customers.
• Support existing customer base to drive additional sales.
• Create price quotes for prospective customers.
• Understand local market conditions and support current and prospective sales opportunities.
• Ensure leads sourced by Sales Enablement are followed up on – when applicable.

Skills

Territory management

Leadership

Communication

Financial analysis

Customer relationships

Staff development

MS Office

Team building

Safety compliance

Hiring

Education

Bachelor’s Degree

4+ years experience; 2 years in management

Job description

PeopleReady in New Orleans, LA seeks a Territory Manager to oversee branch operations, drive revenue, and lead a small team across multiple sites. You will manage P&L, optimize customer service, and ensure safety/compliance while developing staff and expanding key accounts.

Ideal candidates have a Bachelor’s degree, 4+ years of experience with 2 years in management, and a track record in staffing or related fields. The role emphasizes leadership, process improvement, and community engagement.