Territory Field Service Technician — Cleaning & Equipment

Solenis LLC; Washington (District of Columbia); On-site; USD 53,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401k with employer match

Paid vacation days

Paid holidays

Sick time

Job summary

Solenis LLC is seeking a Field Service Technician/Territory Account Specialist in Norfolk, VA. You will install, maintain, and repair chemical dispensing systems and leased dish machines at customer locations, ensuring high service standards and safety compliance.

The role emphasizes customer relationships, meeting SLAs, and coordinating with multiple departments. Strong mechanical/electrical aptitude and willingness to travel are key.

Qualifications

• High school diploma or equivalent is required.
• At least 1 year in field service and equipment maintenance.
• Experience selling cleaning solutions or equipment is a plus.
• Flexibility for evenings/weekends/holidays as needed.
• Proficient with basic computer apps and mobile tools.

Responsibilities

• Install, maintain, and repair chemical dispensing systems and leased dish machines.
• Deliver exceptional customer service and meet SLAs across applications.
• Train customers on equipment operation and safety data sheets.
• Monitor site conditions and ensure equipment is in proper working order.
• Complete reports in Salesforce FSL and other systems.

Skills

High school diploma

Field service experience

Mechanical and electrical aptitude

Customer service mindset

Strong communication

Time management

Education

High school diploma or equivalent

Tools

Salesforce FSL

Microsoft Office

SharePoint

PowerApps

Job description

Solenis LLC is seeking a Field Service Technician/Territory Account Specialist in Norfolk, VA. You will install, maintain, and repair chemical dispensing systems and leased dish machines at customer locations, ensuring high service standards and safety compliance.

The role emphasizes customer relationships, meeting SLAs, and coordinating with multiple departments. Strong mechanical/electrical aptitude and willingness to travel are key.