Territory Equipment Solutions Advisor

RDO Equipment Co.; Aberdeen (SD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Base salary plus commissions

Company truck

Training & development

Benefits package

Growth opportunities

Job summary

RDO Equipment Co. in Aberdeen, SD is seeking a Customer Service Advisor to build strong customer relationships and drive product support sales. You will work with customers across your territory to keep operations running smoothly while contributing to RDO's growth and success.

This role emphasizes a sales-minded, technically curious approach, delivering tailored recommendations and maintaining high service standards in a hands-on, customer-facing environment.

Qualifications

• Strong communication skills to clearly engage with customers and internal teams.
• Willingness to learn product knowledge and basic technical information.
• Commitment to delivering excellent service and meeting/exceeding expectations.

Responsibilities

• Build and maintain strong, long-term customer relationships across your territory.
• Promote maintenance services, repair parts, extended warranties, and other solutions.
• Identify customer needs and provide tailored recommendations backed by product knowledge.
• Represent the company on-site, including testing or operating equipment as needed.
• Collaborate with internal teams and participate in meetings and training.
• View the full job description for a complete list of duties.

Skills

Communication

Technical aptitude

Customer service

Teamwork

Work authorization

Job description

RDO Equipment Co. in Aberdeen, SD is seeking a Customer Service Advisor to build strong customer relationships and drive product support sales. You will work with customers across your territory to keep operations running smoothly while contributing to RDO's growth and success.

This role emphasizes a sales-minded, technically curious approach, delivering tailored recommendations and maintaining high service standards in a hands-on, customer-facing environment.