Territory Donor Accounts Manager – Community Impact

The Blood Connection, Incorporated; Fayetteville (NC); Híbrido; USD 52.000 - 75.000; Tempo integral

Resumo da vaga

The Blood Connection is seeking an Account Manager in the Donor Resources Department to manage blood drive accounts, maximize production, and expand the territory. You will work closely with management to meet collection goals and ensure efficient use of resources.

You will develop sponsor leads, implement recruitment tactics, and coordinate with ward groups to promote drives while maintaining excellent customer service.

Qualificações

• Outside sales/marketing experience preferred (2+ years).
• Public speaking ability to promote The Blood Connection to community groups.
• Proficiency with Microsoft Office including PowerPoint, Excel and Word.
• Valid Driver’s License with reliable transportation.

Responsabilidades

• Plan and manage donor drive accounts within the territory to meet goals.
• Develop and pursue new sponsor leads to grow the territory.
• Coordinate with donor resources management to align with goals and inventory needs.
• Provide proactive planning and follow-up to donor coordinators for successful drives.
• Represent The Blood Connection at health fairs and community events to educate the public.
• Deliver superior customer service to blood donors, sponsor groups, and community partners.

Conhecimentos

Outside sales/marketing experience

Public Speaking

Communication

Time management

Ferramentas

PowerPoint

Excel

Word

Microsoft Office

Descrição da vaga

Position Overview

• As part of the Donor Resources Department, the Account Manager is responsible for the goal of a territory.

• Responsible for managing existing blood drive accounts, maximizing their production, finding new accounts, and working efficiently to best utilize corporate resources.

• Works closely with the Donor Resources management team to meet and exceed the collection goals and inventory needs of The Blood Connection while building strong relationships in the territory.

• Provides all necessary support to blood drive coordinators through personalized, consistent, and proactive planning, utilization of appropriate marketing and advertising tools, donor appointment management, and appropriate follow-up.

Essential Functions

• Plan and execute effective strategies to recruit, retain, and manage sponsor group organizations and relationships to achieve territory blood collection goals
• Establishes blood drive projections in line with Divisional resources and needs
• Develop potential sponsor leads
• Strategize recruitment tactics well in advance of blood drive date and adhere to drive planning best practices
• Hold external stakeholders responsible for helping to achieve drive goals
• Effectively communicates with donor chairpersons and donor groups pre, during and post drive event
• Encourages creativity and successful campaigns to increase donor participation at blood drives
• Implements all TBC marketing programs
• Exhibit teamwork within division to help ensure Divisional goal is met
• Establishes committees to recruit donors and volunteer at drives
• Coordinates meetings and presentations within sponsor groups to teach donor recruitment techniques and encourage importance of each account hitting goal
• Provides superior customer service to blood donors, blood donor groups, internal and external customers.
• Establishes patronage and relationships with blood drive sponsor groups
• Educates the community by attending health fairs and community/marketing events and giving presentations to spread the mission of The Blood Connection
• Organizes meetings with sponsor contacts, committees, and/or employees to educate them and promote blood drives. Seeks out opportunities to speak at services at houses of worship
• Seeks out supervisory, health/safety meetings, and employee meetings to further educate and recruit donors for blood drives
• Builds strong relationships with sponsor groups to grow blood drives into more successful events

Minimum Qualifications

• College degree preferred
• Outside sales and/or marketing experience of 2 years preferred or related experience.
• Public Speaking-ability to sell The Blood Connection to all groups in the community by carrying our message of community service and the necessity of participation and support
• Experience with Microsoft Office including PowerPoint, Excel, and Word
• Valid Driver’s License with no major infractions and dependable transportation
• Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
• Ability to organize and prioritize workload and meet deadlines
• Excellent analytical, organizational, interpersonal, verbal, and written communications skills
• Strong computer skills
• Ability to work with all levels and in a diverse work environment
• Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting up to 25 pounds
• Sitting, standing, or walking for an extended period
• Bending and twisting