Territory Clinical Manager

Recruiters' Network Inc.; San Diego (CA); On-site; USD 110,000 - 140,000; Full time

Job summary

RNInk is seeking a Clinical Manager to oversee patient care services and personnel. This role coordinates patient care, supervises clinical staff, and ensures care is delivered safely and effectively, with CHAP and regulatory survey readiness driving QAPI initiatives.

The position leads quality improvement, maintains survey readiness, handles audits and patient satisfaction, and provides leadership in the absence of Territory Administrator. Travel to all locations is expected.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health.
• Experience managing RN services in the home, community, or clinic is preferred.
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations and serve as the primary contact for staff and patients during operating hours.
• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.
• Provide Leadership & Backup Support: Act as leader in absence of Territory Administrator and cover PCM and CSS roles as needed.
• Coordinate Patient Care: Manage intake/referral process and collaborate with interdisciplinary team to develop care plans.
• Drive Quality & Assessment: Evaluate care quality, assess patient needs, and coordinate transfers/discharges with clinicians.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain Survey Readiness & Analytics: Maintain accreditation, conduct audits, and manage HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness: Lead EPP planning, activation, reporting, and ongoing event monitoring.

Skills

Leadership

Regulatory compliance

QAPI

Emergency preparedness

Coaching staff

Education

Nursing degree (RN)

RN license

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications:

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.