Territory Care Partnerships Lead (AL, MS, LA)

Thriveworks; Jackson (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with employer match

Paid time off

Paid holidays

Professional development

Job summary

Thriveworks is seeking a Care Partnerships Associate to expand access to behavioral healthcare in AL, MS, and LA. You will manage a portfolio of healthcare partners, drive referral growth, and develop strategies to strengthen partnerships across markets.

The role combines business development with relationship management and territory planning. Ideal candidates are proactive, data-driven, and comfortable navigating partnerships from outreach to long-term growth.

Qualifications

• 2-5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• CRM experience; Salesforce strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Bachelor's degree in Business, Healthcare, Marketing, Communications, or a related field preferred.
• Must live in Alabama, Mississippi, or Louisiana

Responsibilities

• Manage a portfolio of healthcare partners and referral sources to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and build new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other healthcare stakeholders.
• Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Maintain strong follow-through on partner commitments, meetings, and growth opportunities.
• Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.

Skills

Relationship building

Outbound outreach

Account management

Data-driven

Sales experience

Education

Bachelor's degree

Tools

Salesforce

Job description

Thriveworks is seeking a Care Partnerships Associate to expand access to behavioral healthcare in AL, MS, and LA. You will manage a portfolio of healthcare partners, drive referral growth, and develop strategies to strengthen partnerships across markets.

The role combines business development with relationship management and territory planning. Ideal candidates are proactive, data-driven, and comfortable navigating partnerships from outreach to long-term growth.