Territory Brand Advocate – Field Support & Training

LOST MARY; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

LOST MARY is seeking a Territory Manager in Raleigh, NC to build relationships with accounts, drive brand presence, and support retail staff. You will act as the main contact for vape shops, wholesalers, and distribution partners within your territory, while coordinating local campaigns and reporting market insights.

The role requires 2–3 years in territory/customer-facing roles, excellent communication, and travel within the region.

Qualifications

• Bachelor degree or above.
• 2–3 years in territory management, field support, or customer-facing roles (vape or CPG industry experience is a plus).
• Excellent communication and interpersonal skills.
• Mandarin proficiency would be advantageous.
• Organized and self-driven, with strong attention to detail.
• Comfortable traveling regularly within your assigned region.
• Valid driver’s license and reliable transportation required.
• Familiarity with vape industry products or regulations is beneficial.

Responsibilities

• Conduct regular visits to accounts to build relationships, ensure brand presence, and provide ongoing support.
• Serve as the primary point of contact for retail stores, vape shops, wholesalers, and distribution partners within your territory.
• Assist in executing local campaigns, events, and promotions such as Cash & Carry events and Happy Hours.
• Collect and report market feedback, competitor activity, and store-level insights.
• Ensure merchandising standards are upheld, with current promotional displays and properly stocked inventory.
• Monitor brand compliance with company policies and applicable regulatory guidelines.
• Provide product education and training to retail staff to enhance the customer experience.
• Collaborate with internal teams to communicate inventory needs, field performance, and growth opportunities.

Skills

Communication

Interpersonal skills

Travel readiness

Detail orientation

Mandarin proficiency

Education

Bachelor's degree or higher

Job description

LOST MARY is seeking a Territory Manager in Raleigh, NC to build relationships with accounts, drive brand presence, and support retail staff. You will act as the main contact for vape shops, wholesalers, and distribution partners within your territory, while coordinating local campaigns and reporting market insights.

The role requires 2–3 years in territory/customer-facing roles, excellent communication, and travel within the region.