Territory Account Manager

Interior Talent, Inc; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Interior Talent, Inc. seeks a Sales Account Manager for a luxury design-focused brand in New York. This field-based role requires travel to clients and showroom locations, with a focus on new business development and account management.

You will cultivate relationships with architects, interior designers, and luxury clients while collaborating with marketing and showroom partners to drive revenue and enhance the luxury customer experience.

Qualifications

• 5-7 years’ experience as a Sales Account Manager in a luxury retail environment.
• BA/BS Degree in Business Administration, Sales, or a relevant field.
• Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
• Valid Driver’s License

Responsibilities

• Contribute to Sales Performance by achieving sales targets at multi-segment and multi-channel levels.
• Maintain product knowledge and ensure an outstanding customer experience
• Sell through partnerships and customize solution packages to market needs
• Define the local segment market strategy with Marketing in terms of campaigns, initiatives, and events
• Develop new customers and maintain relationships to generate new business opportunities
• Develop opportunities with architects, interior designers, and third parties to generate business
• Build a network with showroom partners and high-end furniture brands
• Handle customer complaints and ensure issues are resolved to the customer’s and company’s satisfaction
• Coordinate with Logistics and after-sales for supreme service
• Stay up-to-date on brand activities, locations, events, and marketing efforts
• Collaborate with Retail and Inside Sales to speed up the customer journey
• Consult with in-house design teams to create layouts
• Provide continuous, proactive feedback from the market

Skills

Sales experience

Account management

Relationship building

Business development

Education

BA/BS Degree in Business Administration

Tools

Salesforce

SAP

Job description

Working Style: Based in the territory assigned - must have the ability to travel to clients or the showroom locations within the market

Join an established, luxurious brand impacting the design and luxury consumer markets.

We are seeking an enthusiastic and proactive Sales Account Manager to join our clients' strategically focused, growing company. This established company is in an exciting nationwide growth phase, and we are placing field-based professionals with a key focus on new business development and account management. This opportunity will play a critical role in the luxury experience for clients, developing and maintaining long-term customer relationships.

This opportunity calls for an enthusiastic and proactive individual who is down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You are an achievement-driven professional, a strong team player, and an exceptional relationship builder.

Key role impacts

• Contribute to Sales Performance by achieving sales targets both at the multi-segment (covering both B2C and B2B) and multi-channel level.
• Maintain good product knowledge and ensure an outstanding customer experience
• Sell through partnerships and customizing solution packages to specific market needs
• Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives, and events
• Develop new customers and maintain relationships with the existing ones to generate new business opportunities
• Bring accounts (both current and prospective customers) to the top locations in order to strengthen business relationships.
• Develop new opportunities with architects, interior designers, and any third party able to generate business opportunities
• Develop a network with showroom partners and high-end furniture brands
• Handle customer complaints, seek assistance, and ensure issues are resolved to the satisfaction of the customer and the company
• Liaise with Logistics and after-sales service for any needs oriented to supreme service
• Keep up to date on brand activities, locations, events, and marketing activities
• Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
• Consult with the in-house design team to create layouts
• Guarantee continuous, proactive feedback from the market

Qualifications

• 5-7 years’ experience as a Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
• BA/BS Degree in Business Administration, Sales, or a relevant field
• Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
• Selling aptitude with emphasis on business development
• Ability to leverage networks by cultivating key relationships, as well as knowledge of local marketing and media
• Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
• Ability to create and cultivate a network
• Valid Driver’s License