Showroom Manager | Miami

Interliance Consulting (NV), Inc; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Interliance Consulting (NV), Inc is seeking a Showroom Manager to lead a new luxury showroom opening in Miami. The role combines luxury, design, technology, fitness, and wellness to create an elevated client experience.

The ideal candidate has 8+ years in luxury retail leadership, strong team-building skills, and a strategic, hands-on approach to attract clients, drive sales, and develop a high-performing team. Must work onsite with travel as needed.

Qualifications

• 8+ years’ experience as Store Manager in a luxury retail environment, preferably in the design field or working with luxury products.
• Managerial experience with an emphasis on developing a business.
• Previous retail management experience, exceptional customer-service skills, as well as a commercial focus and a consultative sales approach.
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media.
• Ability to think strategically and a demonstrable entrepreneurial/hands-on approach.
• Bold sense of initiative.
• Ability to acquire some expertise in Store operation applications (Salesforce, SAP).
• Excellent team leadership - ability to create and cultivate a network.
• Ability to work retail hours (some weekends/holidays required).

Responsibilities

• Direct the FlagShip/Store/Corner in order to achieve sales objectives, ensuring a supreme customer experience
• Be proactive in attracting new customers, promoting and organizing events in order to generate new business opportunities
• Participate in and involve the sales teams in designing events and trade shows
• Nurture relationships with clients, in-store and outside the store, implementing customer database activities
• Promote a unique, memorable shopping experience by implementing customer focus, storytelling, extraordinary service, selling skills and aptitude
• Ensure store team participation by providing training sessions to develop and strengthen their knowledge on different topics such as collections, selling techniques, and brand and inspiration stories
• Liaise with other departments to guarantee excellent customer service
• Ensure good maintenance, a safe environment, excellent functioning of the store, as well as respect for visual merchandising instructions and excellent grooming standards
• Guarantee extensive knowledge of brand activities, locations, events, and marketing activities
• Facilitate and promote cooperation across Consumer Sales Channels (Retail, Teleselling and Field Sales)

Skills

Store leadership

Customer service

Sales leadership

Event promotion

Team development

Relationship building

Strategic thinking

Entrepreneurial mindset

Store operations

Tools

Salesforce

SAP

Job description

Showroom Manager | Luxury Lifestyle Brand | Miami, FL

Working Style: Based in the showroom with travel

Are you a luxury retail leader with a passion for design, wellness, exceptional customer experiences, and building high-performing teams?

Our client is launching a new luxury showroom in Miami and is seeking an accomplished Showroom Manager to lead this exciting new location. This is an opportunity to become the face of a premium global brand while creating an elevated showroom experience that brings together luxury, design, technology, fitness, and wellness.

The ideal candidate brings a sophisticated understanding of luxury retail, a strong commercial mindset, and the ability to build meaningful relationships with discerning clients.

You will play a pivotal role in opening the showroom, developing the team, attracting new customers, driving sales, and creating an environment where every customer interaction feels exceptional.

Key Responsibilities

• Direct the FlagShip/Store/Corner in order to achieve sales objectives, ensuring a supreme customer experience
• Be proactive in attracting new customers, promoting and organizing events in order to generate new business opportunities
• Participate in and involve the sales teams in designing events and trade shows
• Nurture relationships with clients, in-store and outside the store, implementing customer database activities
• Promote a unique, memorable shopping experience by implementing customer focus, storytelling, extraordinary service, selling skills and aptitude
• Ensure store team participation by providing training sessions to develop and strengthen their knowledge on different topics such as collections, selling techniques, and brand and inspiration stories
• Liaise with other departments to guarantee excellent customer service
• Ensure good maintenance, a safe environment, excellent functioning of the store, as well as respect for visual merchandising instructions and excellent grooming standards
• Guarantee extensive knowledge of brand activities, locations, events, and marketing activities
• Facilitate and promote cooperation across Consumer Sales Channels (Retail, Teleselling and Field Sales)

Qualifications

• 8+ years’ experience as Store Manager in a luxury retail environment, preferably in the design field or working with luxury products
• Managerial experience with an emphasis on developing a business
• Previous retail management experience, exceptional customer-service skills, as well as a commercial focus and a consultative sales approach
• Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
• Ability to think strategically and a demonstrable entrepreneurial/hands-on approach
• Bold sense of initiative
• Ability to acquire some expertise in Store operation applications (Salesforce, SAP)
• Excellent team leadership - ability to create and cultivate a network
• Ability to work retail hours (some weekends/holidays required)