Terminal Operations Leader - Safety, Efficiency & Growth

RAIL MODAL GROUP; Kansas City (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

Rail Modal Group is seeking a General Manager to lead a terminal location, uphold safety, drive operational performance, and deliver exceptional customer service.

You will manage supervision, budgets, and cross-functional partnerships with HR, Logistics, Finance, and Commercial, shaping a culture of accountability and continuous improvement.

This role requires strategic leadership and the ability to grow revenue and margins through strong relationships with rail partners and customers.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or related field (or equivalent industry experience).
• Minimum 2 years' experience in rail and intermodal operations or related role, with at least 3 years in a managerial role.
• Proven ability to lead operations across multiple teams.
• Demonstrated success in leadership, coaching, and team development.
• Strong financial acumen with direct P&L management experience, including budgeting, forecasting, and variance analysis.
• Proficient with Microsoft Office or Google Suite and experience with Terminal Operating Systems (TOS) required.
• Must wear approved PPE when required, travel 5% to other locations and willing to work extended hours.

Responsibilities

• Provide leadership, mentorship, and development to Superintendents and their teams across the facility.
• Conduct performance reviews, succession planning, and coaching to strengthen leadership pipelines.
• Develop and implement strategies to optimize performance, reduce turnaround times, and control costs.
• Partner with HR, Logistics, NVOCC, Finance, and Commercial to drive cross-functional success.
• Establish relationships with external partners, customers, and stakeholders.
• Ensure all terminal operations comply with safety regulations.
• Oversee safety meetings, audits, and incident reports.
• Track and report on terminal KPIs and performance.

Skills

P&L management

Microsoft Office

Google Suite

Terminal Operating System (TOS)

Education

Bachelor's degree in Business, Logistics, Supply Chain Management, or related field

Tools

Terminal Operating Systems (TOS)

Job description

Rail Modal Group is seeking a General Manager to lead a terminal location, uphold safety, drive operational performance, and deliver exceptional customer service.

You will manage supervision, budgets, and cross-functional partnerships with HR, Logistics, Finance, and Commercial, shaping a culture of accountability and continuous improvement.

This role requires strategic leadership and the ability to grow revenue and margins through strong relationships with rail partners and customers.