Terminal Operations Leader: Drive Efficiency & Growth

Saia Inc.; Olde West Chester (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

Saia Inc. is seeking a Terminal Operations Leader to manage and control freight operations at a local terminal, directing personnel to ensure smooth, compliant, and efficient activity.

The role focuses on coordinating dock and yard operations, resolving issues, and driving performance with cross-functional teamwork. The position requires leadership, strong communication, and the ability to adapt to dynamic transportation environments.

Qualifications

• Must have a high school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend English proficiently.
• Bachelor’s degree in business or a related field preferred.

Responsibilities

• Manages and coordinates terminal employee activities to provide effective and efficient operations.
• Investigates and resolves all complaints and discrepancies.
• Interviews and selects candidates and coaches employees.
• Enforces compliance with all organizational policies, procedures, and government regulations.
• Analyzes and reviews financial and operational reports to determine trends and increase profitability.
• Monitors and improves operational processes to enhance efficiency.
• Collaborates with cross-functional teams to align and review reporting needs.

Skills

Communication

Team coordination

Problem solving

Education

High school diploma or GED

Bachelor’s degree in business or related field

Tools

Microsoft Office

Transportation management systems

Job description

Saia Inc. is seeking a Terminal Operations Leader to manage and control freight operations at a local terminal, directing personnel to ensure smooth, compliant, and efficient activity.

The role focuses on coordinating dock and yard operations, resolving issues, and driving performance with cross-functional teamwork. The position requires leadership, strong communication, and the ability to adapt to dynamic transportation environments.