Terminal Operations Leader — Growth & Impact

Saia Inc.; Ellenwood (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Saia Inc. is seeking a Terminal Operations Manager to oversee planning and operations of a terminal, including pickup, delivery, dock operations, and general administration.

You will direct staff to provide cost-effective, timely service, investigate issues, coordinate staffing, and ensure safety compliance. Requirements include a bachelor’s degree in business or related field, 5+ years in terminal operations, and proficiency with Microsoft Office and transportation management applications;

Qualifications

• Bachelor’s degree in business or related field required.
• 5+ years in terminal operations experience expected.
• Proficient with Microsoft Office and transportation management applications.
• Ability to work flexible hours.

Responsibilities

• Directs and coordinates terminal activities to deliver cost effective, timely, and quality service.
• Investigates customer complaints and resolves issues.
• Provides equipment, tools, and training to staff to ensure safety and efficiency.
• Coordinates staffing levels and work scheduling to maximize productivity.
• Oversees compliance with company policies, safety rules, and regulations.
• Uses data and analytics to optimize operations and track metrics.
• Interviews and onboards terminal employees.
• Fosters positive employee relations through coaching and feedback.

Skills

Leadership

MS Office

Transportation software

Education

Bachelor’s degree in business or related field

Tools

Transportation management applications

Job description

Saia Inc. is seeking a Terminal Operations Manager to oversee planning and operations of a terminal, including pickup, delivery, dock operations, and general administration.

You will direct staff to provide cost-effective, timely service, investigate issues, coordinate staffing, and ensure safety compliance. Requirements include a bachelor’s degree in business or related field, 5+ years in terminal operations, and proficiency with Microsoft Office and transportation management applications;