Terminal Operations Leader

Heniff Transportation Systems, LLC; Decatur (AL); On-site; USD 90,000 - 120,000; Full time

Job summary

Heniff Transportation Systems, LLC is seeking a Terminal Manager to lead the terminal’s operations, drive growth, ensure safety compliance, and optimize service delivery. The role focuses on managing staff, coordinating dispatch and drivers, and maintaining strong customer relationships.

The position requires building a culture of continuous improvement and cost control in a dynamic environment. The ideal candidate has a bachelor's degree or equivalent experience, 5+ years in related roles, and

Qualifications

• Bachelor’s degree or equivalent work experience.
• Proficiency with Microsoft Suite applications including Word, Outlook and Excel.
• Minimum 5 years of related experience.
• Staff supervision experience.
• Familiarity with DOT and OSHA regulations.
• Experience managing a location of similar scope.
• Prior experience as a dispatcher or driver.
• Some travel to corporate office and other locations.
• Willingness to work a flexible schedule.
• Valid driver’s license and ability to meet company driving requirements.

Responsibilities

• Recruit, interview, hire, and train new staff.
• Provide positive coaching and counseling to personnel.
• Oversee the daily workflow of the terminal.
• Provide constructive and timely performance evaluations.
• Handle discipline and termination of employees in accordance with company policy.
• Encourage involvement in the quality process toward the goal of continuous improvement.
• Ensure appropriate financial management for location and meet company goals.
• Prevent waste and lost time.
• Schedule employees and oversee work assignments.
• Handle concerns from employees and customers.
• Enforce and practice all safety rules of the Company and all government agencies, including but not limited to DOT and OSHA; monitor risk.
• Develop environmental compliance and safety plans where required.
• Maintain positive relationships with customer contacts in immediate terminal area.
• Develop knowledge of related businesses (shipping, receiving, bulk delivery) in terminal area.
• Communicate to Sales department where appropriate (potential new customer).
• Plan and manage projects.
• Understand and follow established policies and procedures in emergency situations.
• Monitor overtime.
• Perform additional duties as required.

Skills

Staff supervision

DOT regulations

OSHA regulations

Dispatcher experience

Driver experience

Travel willingness

Flexible schedule

MS Office

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Heniff Transportation Systems, LLC is seeking a Terminal Manager to lead the terminal’s operations, drive growth, ensure safety compliance, and optimize service delivery. The role focuses on managing staff, coordinating dispatch and drivers, and maintaining strong customer relationships.

The position requires building a culture of continuous improvement and cost control in a dynamic environment. The ideal candidate has a bachelor's degree or equivalent experience, 5+ years in related roles, and