Senior Inbound Operations Leader – Dock & Dispatch

CENTRAL TRANSPORT LLC; Memphis (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401k

Paid Time Off (PTO)

Medical/Dental Insurance

Flexible Spending Account

Life Insurance

Job summary

Central Transport LLC in Memphis, TN is seeking an experienced Operations Manager to lead dock and terminal teams in a fast-paced LTL environment. You will oversee loading, dispatch, and safety programs while driving on-time performance and customer service excellence.

The ideal candidate has hands-on management experience in transportation operations, strong leadership, and the ability to coach and mentor drivers and dock staff. A 2- or 4-year degree is preferred but not required.

Qualifications

• Experience in managing a team, preferably in transportation operations.
• Thorough understanding of the LTL trucking industry.
• Prior management, dispatch or dock experience, preferably in LTL trucking industry.

Responsibilities

• Oversee dock operations for your designated section of the terminal dock.
• Ensure proper load of carriers by monitoring the cube and weight of trailers.
• Provide leadership and accountability to a team of drivers, dock workers and dock hand.
• Monitor dock production, ensuring facility key performance indicator goals are met and/or exceeded.
• Monitor hours and overtime.
• Maintain a safe work environment compliant with state and federal DOT/OSHA standards.
• Ensure company operational model compliance.
• Support a culture of excellence in quality of product to internal and external customers.

Skills

Leadership

Team management

LTL operations

Operations management

Communication

Education

Associate degree

Bachelor’s degree

Job description

Central Transport LLC in Memphis, TN is seeking an experienced Operations Manager to lead dock and terminal teams in a fast-paced LTL environment. You will oversee loading, dispatch, and safety programs while driving on-time performance and customer service excellence.

The ideal candidate has hands-on management experience in transportation operations, strong leadership, and the ability to coach and mentor drivers and dock staff. A 2- or 4-year degree is preferred but not required.