Terminal Manager

ContainerPort Group; Memphis (TN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

401(k) plan with up to 6% companymatch

Paid Time Off

Flexible work arrangements

Internal Mobility & professional dev.

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group is seeking a dedicated Terminal Manager for our Memphis, TN terminal. You will oversee fleet operations, customer relations, and terminal performance, acting as the critical link between our owner-operators and our customers.

The role emphasizes safety, leadership, and process improvement in a fast-paced logistics environment, with responsibilities spanning recruitment collaboration, business development, and performance analysis.

Qualifications

• 5 years intermodal transportation management experience
• 3 years managing an owner-operator based fleet
• Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills

Responsibilities

• Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
• Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
• Develop new business
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers
• Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management
• Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
• Facility Maintenance Background including Safety Inspections
• P&L Understanding and Analysis (GP / NOI/ NI)
• Servant Leadership Understanding and Mentoring Skills
• Electronic Log and HOS Experience
• Impromptu Problem Solving Skills in a Fast Paced Environment

Skills

Leadership

Customer service

Operations management

Communication

P&L analysis

Safety culture

Education

HS diploma

Bachelor’s degree in Business/ logistics or related field

Tools

Microsoft Office

Job description

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distribution…customers around the globe use the services of our family of brands: ContainerPort Group, UWL, World Distribution Services, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care.

Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. We’re growing - join our World Group family today!

www.worldgrouplogistics.com

About ContainerPort Group:

ContainerPort Group (CPG®) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com

About This Role:

ContainerPort Group, a World Group company, is currently looking for a dedicated, driven person to join our family as a Terminal Manager for our growing terminal in Memphis, TN!

The Terminal Manager is responsible for being the backbone of our trucking operations and being the connection between our fleet of owner-operators and our customers. This role will build lasting relationships with our drivers and customers that center around our core values. Does this sound like you or fit your experience?

Duties and Responsibilities:

• Provide leadership for the Fleet Manager, Customer Service and Operations team members located in the terminal
• Work closely with the recruiting and driver experience teams on IC acquisition and retention strategies
• Develop new business
• Grow and expand opportunities with the current customer base through relationship building with key account decision makers
• Coach and facilitate excellent communication and teamwork amongst Customer Service, fleet and operations management.
• Safety Accountabilities (Holding True to Our Safety Culture / #1 Priority)
• Facility Maintenance Background including Safety Inspections
• P&L Understanding and Analysis (GP / NOI/ NI)
• Servant Leadership Understanding and Mentoring Skills
• Electronic Log and HOS Experience
• Impromptu Problem Solving Skills in a Fast Paced Environment

Education and Experience:

• HS diploma required, Bachelor’s degree in Business, Logistics, or related field preferred
• Alignment with ContainerPort Group’s purpose, brand promise and core values.
• 5 years intermodal transportation management experience
• 3 years managing an owner-operator based fleet
• Outstanding service performance, leadership, customer satisfaction and owner-operator recruiting skills are a must
• High degree of integrity and initiative
• Excellent management, communication, relationship building and networking skills
• Strong and proven operations background
• Computer skills including Microsoft Office Suite and Outlook

Benefits/Perks:

• Competitive compensation
• Comprehensive Benefits package:
  • Medical, Prescription, Dental, Vision
  • Life, AD&D, & Disability insurance
  • Employee Assistance Program
  • Financial planning
• 401(k) plan with up to 6% company match
• Paid Time Off
• Flexible work arrangements
• Internal Mobility & professional development opportunities
• Tuition assistance
• Bonus Eligibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.