Terminal Operations Leader: Dispatch & Logistics

Quality Carriers, Inc.; Stockertown (PA); On-site; USD 75,000 - 105,000; Full time

Job summary

Quality Carriers, Inc. in Stockertown, PA seeks an Operations Manager to lead terminal performance and dispatch operations. You will drive efficiency, oversee customer service, and manage driver recruitment while ensuring SOP compliance.

Strong leadership, scheduling, and data analysis skills are required, with emphasis on safety and regulatory adherence in a fast-paced transportation environment.

Qualifications

• High School Diploma or GED required.
• 2+ years terminal experience preferred.
• 2-4 years management experience expected.

Responsibilities

• Coordinate daily dispatch activities to optimize tractor, driver and trailer use.
• Oversee DOT compliance and regulatory standards, safety and documentation.
• Lead customer service, driver recruitment and retention initiatives.
• Train new staff and ensure adherence to SOPs.

Skills

Terminal operations

Logistics software

Team leadership

Communication

Organization

Education

High School Diploma or GED

Tools

Google Sheets

Google Docs

Gmail

Job description

Quality Carriers, Inc. in Stockertown, PA seeks an Operations Manager to lead terminal performance and dispatch operations. You will drive efficiency, oversee customer service, and manage driver recruitment while ensuring SOP compliance.

Strong leadership, scheduling, and data analysis skills are required, with emphasis on safety and regulatory adherence in a fast-paced transportation environment.