Terminal Operations Lead: Safety & Efficiency

Ports America, Inc.; Baltimore (MD); Hybrid; USD 68,000 - 72,000; Full time

Job summary

Ports America, Inc. in Baltimore, MD is seeking an Assistant Operations Manager DMT to direct, plan and supervise terminal operations and staff for assigned customers, areas, and cargo types.

The role emphasizes safety, efficiency, and cost-conscious staffing, with duties spanning labor management, overtime decisions, payroll accuracy, and collaboration with M&R/Terminal Departments. Flexibility with schedule and travel as needed.

Qualifications

• High School Diploma or GED.
• 1+ year of experience in supply chain, logistics, warehouse, or related discipline.
• Experience with Computerized Operating Systems.
• Obtain a TWIC Card issued by the Department of Homeland Security.
• Valid US Driver’s License.

Responsibilities

• Effectively manage the work activities of the Foreman, Labor, and other personnel; ensuring performance expectations and customer needs are met.
• Determine the amount of labor needed for each day and ensure labor is order appropriately for your assigned area.
• Make decisions affecting overtime cost and general expenditures and ensure they are made in the best interests of our company and customers.
• Determine or contact appropriate representative in advance for staffing, ensuring cost-effective staffing and availability.
• Ensure payroll accuracy and make appropriate changes as needed.
• Ensure compliance with the company’s Safety program.
• Ensure all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures.
• Work closely with M&R/Terminal Departments to ensure appropriate equipment allocation meets operational demands.
• Maintain positive relations with Labor and ensure Collective Bargaining Agreements are understood and adhered to.
• Ensure performance issues of employees under supervision are addressed with corrective action/discipline as warranted.
• Advise leadership of labor matters and assist in adjudicating grievances.
• Participate in regular training and feedback to labor and management staff.
• Communicate areas of accountability and performance expectations to labor and management staff.
• Develop, communicate, maintain, and improve operating and administrative procedures to provide required information and facilitate internal practices.
• Ensure certifications and required training and clearances are current for you and your staff.
• Ensure that all company policies, procedures, and controls are followed and that required reports are completed accurately and submitted on time.
• Work a flexible schedule of hours, days, nights, weekends, and holidays as directed by business need.
• Travel to support other operations as needed.
• Other duties and projects as assigned.

Skills

Experience in supply chain

MS Office

Excellent communication

Time management

Safety awareness

Education

High School Diploma or GED

Tools

MS Office Suite

Computerized Operating Systems

Job description

Ports America, Inc. in Baltimore, MD is seeking an Assistant Operations Manager DMT to direct, plan and supervise terminal operations and staff for assigned customers, areas, and cargo types.

The role emphasizes safety, efficiency, and cost-conscious staffing, with duties spanning labor management, overtime decisions, payroll accuracy, and collaboration with M&R/Terminal Departments. Flexibility with schedule and travel as needed.