Terminal Operations Coordinator - HRA-85

Gouspack; Elkridge (MD); On-site; USD 31,684 - 33,062; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Job summary

Gouspack in Elkridge, Maryland is seeking a Terminal Operations Coordinator to oversee coordination for the terminal location. The role involves ensuring timely routes, managing driver check-ins, and addressing customer inquiries.

The ideal candidate will have a college degree or high school diploma with relevant experience, and 1-3 years in logistics. Benefits include 401(K), health insurance, and paid time off.

Qualifications

• 1-3 years of relevant work experience in logistics or transportation.
• Ability to work in a fast-paced environment and prioritize tasks.
• Capacity to lift up to 50 pounds occasionally.

Responsibilities

• Monitor to ensure all routes are covered and timely.
• Communicate any delays or problems to the customer.
• Inspect vehicles to ensure compliance with specifications.
• Complete daily service reports as required.

Skills

Logistics & Transportation knowledge

MS Office proficiency

Customer relationship management

Proactive problem solving

Education

College Degree or High School Diploma with experience

Job description

Terminal Operations Coordinator

Provides overall coordination to ensure all company goals are met for the assigned terminal location.

Responsibilities

• Monitor to ensure all routes are covered, driver check‑in is complete and communicated to the terminal manager/customer, and routes run on time.
• Create, monitor, and communicate route changes to dispatch and drivers.
• Monitor dispatch board to ensure customer delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch.
• Inspect vehicles to ensure customer specifications are met.
• Ensure compliance with IC log‑in process and EC-mobile.
• Work/communicate directly with drivers to remotely resolve any problems on the road.
• Aid on getting stat coverage for customers, on a need basis.
• Monitor driver compliance with all customer regulations.
• Assist with contracting of additional drivers.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Ensure that all drivers paperwork is up to date.
• Monitor to ensure all drivers are in uniform with visible ID badge.
• Perform other duties as assigned.

Qualifications

• College Degree or a High School Diploma with equivalent combination of education and relevant work experience.
• 1-3 years of relevant work experience in the Logistics & Transportation industry, and/or relevant work experience in routing, dispatch, or inventory.
• Relevant work experience with basic MS Office programs (Outlook, Excel, and Word).
• Proactive and resourceful, able to work effectively in a fast‑paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline‑driven.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as needed.

Shift

Days: Monday through Friday

Hours: 5am - 2pm (available to work extra hours, weekends, and holidays preferred)

Pay Rate

$23 - $24

Benefits (Full Time)

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays