Operations Coordinator - HRA 90

Gouspack; Miami (FL); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

401(k)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Sick Time

Job summary

Gouspack in Miami, Florida is seeking a Delivery Coordinator for overall coordination of delivery services. The role involves monitoring routes, ensuring timely dispatch, and assisting Independent Contractors with any issues. Candidates should have basic MS Office skills, a valid driver’s license, and the ability to work in a fast-paced environment.

Benefits include 401(k), health insurance, and paid time off. Pay rate ranges from $19.00 to $20.00 per hour based on experience, with opportunities for overtime.

Qualifications

• Experience with Microsoft Office programs is required.
• Must have a valid driver's license and a functional vehicle.
• Ability to work in a fast-paced environment and prioritize tasks.

Responsibilities

• Monitor routes to ensure on-time deliveries.
• Create routes based on customer requirements.
• Assist ICs with issues they may encounter while under dispatch.
• Ensure compliance with customer regulations during deliveries.
• Complete daily service reports as required.

Skills

Basic MS Office Programs (Outlook, Excel, and Word)

Proactive and resourceful

Independent judgment

Ability to develop and maintain business relationships

Ability to lift up to 50 pounds

Ability to work overtime

Education

College Degree or a High School Diploma with equivalent education and experience

Six Sigma Green Belt Certification preferred

Job description

Position Overview

This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). This position is responsible to participate in the contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ location(s) to designated locations as requested by the customer. This is an entry level position.

Responsibilities

• Monitor to ensure all routes are covered, IC check‑in is complete and communicated to the customer, and that routes run on time.
• Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
• Monitor dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure IC’s are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log in process and EC‑mobile.
• Work directly with IC’s to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers, as needed.
• When necessary, will restructure routes as requested by the customer, to ensure on‑time execution.
• Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of IC’s as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with IC’s to ensure their paperwork is up to date, as needed.
• Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast‑paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain valid driver’s license and clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.
• College Degree or a High School Diploma with equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Shift Schedule

Days: Monday through Friday

Hours: 4 am – 12:30 pm (Available to work extra hours, weekends, and holidays preferred).

Compensation

Pay Rate: $19.00 – $20.00 per hour (Dependent upon experience level).

Travel

On occasion.

Benefits

• 401(k)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick Time