Operations Coordinator - HRA 105

Gouspack; Chantilly (VA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Sick Time

Job summary

Gouspack in Chantilly, VA is seeking an entry-level Operations Coordinator to support overall logistics and client goals. You will oversee contracting with Independent Contractors (ICs) who transport equipment from client locations to designated sites as requested by customers.

Responsibilities include monitoring route coverage, coordinating IC check-ins, and ensuring on-time dispatch while maintaining compliant IC paperwork and accurate reporting.

Qualifications

• Must have basic MS Office (Outlook, Excel, Word) experience.
• Ability to work proactively in a fast-paced environment.
• Independent judgment to prioritize multiple deadlines.
• Valid driver’s license and a reliable vehicle required.
• Ability to lift up to 50 pounds and to work overtime.
• Six Sigma Green Belt certification is preferred.

Responsibilities

• Monitor route coverage and IC check‑ins; ensure on‑time routes.
• Create routes per customer requirements and coordinate dispatch changes.
• Communicate delays to customers and dispatch; monitor dispatch board.
• Ensure ICs use correct vehicle types and IC paperwork is up to date.
• Assist ICs with issues during dispatch; arrange for STAT coverage when needed.
• Prepare daily reports and administrative paperwork as directed.

Skills

MS Office

Relationship building

Time management

Driver's license

Overtime

Lift up to 50 lbs

Education

College degree or HS diploma

Six Sigma Green Belt

Job description

Job Overview

This entry‑level position coordinates overall operations and client goals, overseeing contracting activities with Independent Contractors (ICs) who deliver equipment and transport products from client locations to designated sites as requested by customers.

Responsibilities

• Monitor that all routes are covered, IC check‑in is complete, and routes run on time.
• Create routes per customer requirements and ensure ICs accept dispatch, communicating changes to the dispatch department and ICs as needed.
• Monitor dispatch board to ensure customer requested delivery times are met.
• Communicate any delays or problems to the customer and dispatch department.
• Ensure ICs are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log‑in process and EC‑mobile requirements.
• Work directly with ICs to assist with issues while under dispatch.
• Arrange for STAT coverage for customers as needed.
• Restructure routes as requested by the customer to ensure on‑time execution when necessary.
• Ensure ICs provide contracted delivery services in compliance with customer regulations.
• Assist with contracting of ICs as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with ICs to ensure their paperwork is up to date as needed.
• Ensure ICs provide services in a uniform shirt with a visible ID badge, as required by customers for identification and security.
• Perform other duties as assigned.

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful; ability to work effectively in a fast‑paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline‑driven.
• Must maintain a valid driver’s license and a clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.
• College degree or a high school diploma with an equivalent combination of education and experience.
• Six Sigma Green Belt Certification preferred.

Shift & Pay

Shift Days: Monday through Friday

Shift Hours: 7:30am - 4:00pm (Available to work extra hours, weekends, and holidays preferred).

Pay Rate: from $19.00 to $20.00 per hour (Dependent upon experience level).

Benefits

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick Time