Operations Coordinator - P2279

Gouspack; New York (NY); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

401(K)

Health Insurance

Disability/Life Insurance

Paid Time Off (PTO)

Paid Holidays

Paid Sick Time

Job summary

Gouspack, located in New York City, is hiring for an entry-level coordinator role focused on overseeing delivery operations. The successful candidate will ensure timely transport services, manage routes, and maintain compliance with customer regulations.

Qualifications include MS Office proficiency and a valid driver's license. The role offers a competitive pay of $19.00 – $21.00 per hour and a range of benefits.

Qualifications

• Experience with Basic MS Office Programs is required.
• Proactive and resourceful skills needed for a fast-paced environment.
• Must maintain valid driver’s license and a clean vehicle.
• Ability to lift moderate weights on occasion.

Responsibilities

• Monitor routes and IC check-ins for timely deliveries.
• Create routes based on customer requirements.
• Communicate any delays to customers and dispatch.
• Complete daily service reports as required.

Skills

Basic MS Office Programs (Outlook, Excel, and Word)

Proactive and resourceful

Ability to work effectively in a fast-paced environment

Independent judgment

Ability to develop and maintain meaningful business relationships

Ability to lift up to 50 pounds

Ability to work overtime

Six Sigma Green Belt certification

Education

College degree or high school diploma with experience

Job description

Overview

This entry-level position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s). The role is responsible for participating in the contracting activities associated with Independent Contractors (ICs) that provide delivery equipment and transport products from our clients’ locations to designated locations as requested by the customer.

Responsibilities

• Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time.
• Create routes pursuant to customer requirements and ensure IC that accepted dispatch provides the delivery services, communicating changes to the dispatch department and ICs as needed.
• Monitor the dispatch board to ensure customer requested delivery times are being met.
• Communicate any delays and/or problems to the customer and dispatch department.
• Ensure ICs are providing services in the vehicle type requested by the customer.
• Ensure compliance with IC log-in process and EC-mobile.
• Work directly with ICs to assist with issues they may encounter while under dispatch.
• Assist in arranging for STAT coverage for customers as needed.
• When necessary, restructure routes as requested by the customer to ensure on-time execution.
• Ensure ICs are providing contracted delivery services in compliance with customer regulations.
• Assist with contracting of ICs as needed.
• Complete daily service reports as required by the customer.
• Create and process administrative reports and paperwork as directed.
• Follow up with ICs to ensure their paperwork is up to date as needed.
• Ensure ICs are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
• Perform other duties as assigned.

Qualifications

• Basic MS Office Programs (Outlook, Excel, and Word) experience required.
• Proactive and resourceful. Ability to work effectively in a fast-paced environment.
• Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
• Must maintain a valid driver’s license and a clean, functional vehicle.
• Ability to develop and maintain meaningful business relationships with customers.
• Ability to lift up to 50 pounds on occasion.
• Ability to work overtime as necessary.
• College degree or a high school diploma with an equivalent combination of education and experience.
• Six Sigma Green Belt certification preferred.

Schedule

Shift Days: Tuesday – Friday & Saturday

Shift Hours: 11:00 AM – 7:30 PM & 10:00 AM – 6:00 PM (Available to work extra hours, weekends, and holidays preferred)

Travel: On occasion

Pay

From $19.00 – $21.00 per hour (Dependent upon experience level).

Benefits

• 401(K)
• Health Insurance
• Disability/Life Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Paid Sick Time (for part-time positions)