Terminal Manager

METROPOLITAN WAREHOUSE AND DELIVERY; Columbia (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

METROPOLITAN WAREHOUSE AND DELIVERY seeks a Terminal Manager in Columbia, MD to lead and develop associates with a focus on safety, quality, attendance, and performance.

The role requires strong leadership, budget awareness, and the ability to equip the team with tools for success. Bachelor’s in a related field and 3–5 years’ distribution leadership are preferred.

Qualifications

• Bachelor's degree required or preferred in related field.
• 3-5 years of distribution management/leadership experience.
• Strong written and verbal communication skills.
• Highly organized with a process-oriented mindset.
• Proficient in Microsoft Office and WMS systems.

Responsibilities

• Guide and direct hourly associates to meet or exceed operational goals.
• Monitor KPIs and provide coaching, mentoring, and development.
• Own hub inbound/outbound operations including staging, deluxing, repairs, returns and claims.
• Maintain on-time shipments, people utilization, and damage control; provide reports.

Skills

Leadership communication

Organization

Multi-tasking

Interpersonal skills

Customer relations

Education

Bachelor's degree in Business, Operations, Supply Chain Management, or related field

Tools

Microsoft Office

WMS experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Terminal Manager

Full Time Management Columbia, MD, US

3 days ago Requisition ID: 2942

Terminal Manager

This person is responsible for leading and developing associates with a focus on motivating, mentoring, and coaching. (S)he is accountable for engaging their team to maintain the highest levels of safety, quality, attendance, and performance. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The TerminalManager will ensure that daily departmental goals are met to achieve established objectives in Safety, Service, Quality, and Cost.

Key Responsibilities:

• Guideanddirecthourlyassociatestomeetorexceedoperationalgoals.Monitorperformanceand provide coaching, mentoring, and employees development.
• LeverageKeyPerformanceIndicators(KPIs)tomakeongoingimprovementsandenhancements.
• Take ownership of hub inbound and outbound operations including Staging, deluxing, repairing, returns and claims. Ensure audits take places for all orders for following days deliveries.
• Accountableformaintainingon-timeshipments,peopleutilizationanddamage.Provideperiodic reports and ensure accurate communication to all employees.
• Communicatepoliciestoassociatesandactastheprimaryinformationsourcefortheteam. Maintain compliance, operational consistency and take corrective action when needed.
• Ensureworldclassserviceforinternal/externalcustomers.
• Maintainhealthandsafetystandardsaswellaspromoteapositivehealthandsafetyculturewithin the organization
• Directandoverseejobassignments.Plandaily,weekly,monthly,andpeakseasonlaborschedules.
• Achievefinancialplansandbudgetobjectives.
• ActivelypromoteandliveMetropolitan’smission,vision,companyvaluesandleadershipprinciples.
• Bachelor'sdegreeinBusiness,Operations,SupplyChainManagement,orrelatedfieldpreferred
• 3-5yearsofrelevantdistributionmanagement/leadershipexperience
• Strongabilitytocommunicateeffectively(written&verbal),withexcellentinterpersonaland customer relations skills
• Highlyorganizedandprocessorientated.
• Abilitytomulti-taskeffectively.
• HighlyproficientinMicrosoftOffice(Excel,Word,Outlook).
• Basic quantitative/financial analysis skills.
• Exemplifiesstrongownershipoverprojectsfromstarttofinish.
• WarehouseManagementSystem(WMS)experience.