Tepezza Account Manager

Jobtailor; Buffalo (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Amgen is seeking a pharmaceutical sales professional to represent TEPEZZA to physicians and healthcare professionals in the designated territory. The role involves establishing product sales, managing accounts, and developing territory business plans to meet annual goals.

Responsibilities include promoting TEPEZZA within label, addressing access and reimbursement issues, and educating healthcare staff on site of care options.

Qualifications

• Bachelor's degree with 3+ years in pharma/medical device hospital sales or equivalent.
• Associate degree with 6+ years in pharma/medical device sales or hospital sales.
• High school diploma with 8+ years in pharma/medical device sales or hospital sales.

Responsibilities

• Represent TEPEZZA to physicians and health care professionals.
• Establish product sales and perform total territory account management.
• Provide account management support to accounts within the District.
• Develop comprehensive territory business plans to achieve and exceed annual sales goals.
• Promote TEPEZZA within approved labeling and in accordance with regulatory guidelines.
• Address access, pull-through, and reimbursement issues with key stakeholders.
• Develop customer relationships by understanding customer needs and goals.
• Meet or exceed corporate sales goals.
• Communicate territory activity accurately and timely to management.
• Drive product demand through education on disease state and product information.
• Provide feedback to sales and leadership, colleagues, and internal teams.
• Coordinate between accounts and Amgen field teams.
• Site of care education for healthcare professionals and staff.
• Attend medical congresses and society meetings as needed.
• Manage budget and resources to achieve territory and account goals.
• Complete administrative duties accurately and timely.
• Function as a contributing member of a high-performance team.

Skills

Pharmaceutical sales

Account management

Buy-and-bill experience

Site of care experience

Microsoft Office proficiency

Education

Bachelor's Degree

Associate degree

High school diploma

Tools

CRM software

Salesforce/HubSpot

Job description

• Represent TEPEZZA to physicians and health care professionals
• Establish product sales and perform total territory account management
• Provide account management support to accounts within the District
• Develop comprehensive territory business plans to achieve and exceed annual sales goals
• Promote TEPEZZA within approved labeling and in accordance with legal and regulatory guidelines
• Address access, pull-through, and reimbursement issues with key stakeholders and matrix team members
• Develop customer relationships by understanding customer needs and goals
• Meet or exceed corporate sales goals
• Communicate territory activity accurately and timely to management
• Drive product demand through education on disease state and product information
• Provide feedback to sales and business unit leadership, colleagues, and internal departments
• Work with patient services and market access team members
• Coordinate between accounts and relevant Amgen field teams
• Educate healthcare professionals and office staff on site of care options
• Attend medical congresses and society meetings as needed
• Manage efforts within assigned promotional and operational budget
• Maximize approved resources to achieve territory and account-level goals
• Complete administrative duties accurately and timely
• Function as a contributing member of a high-performance team
• Perform other tasks and responsibilities requested by the Company

Requirements

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
• Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor's degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
• Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
• Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
• Site of care and reimbursement experience strongly preferred
• Experience working with institutions and integrated delivery networks preferred
• Pharma account management selling experience essential
• Ability to coordinate across field teams to address the full range of account needs
• Approximately 80% travel, including overnight and weekend commitments
• Proficient in Microsoft Office
• Professional, proactive demeanor
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Must successfully complete all Company training classes
• No relocation assistance provided for this role
• Sponsorship for this role is not guaranteed

Core Competencies

Demonstrates expertise in pharmaceutical sales and account management, with a strong focus on territory business planning and customer relationship development. Proficient in navigating reimbursement issues and collaborating with healthcare professionals to drive product demand and achieve sales goals.

Highest-signal resume keywords

• Pharmaceutical Sales Experience
• Account Management Experience
• Buy-and-Bill Experience
• Site of Care Experience
• Microsoft Office Proficiency

Hard Skills

• Sales Strategy Development
• Territory Management
• Customer Relationship Management
• Reimbursement Issue Resolution
• Product Education
• Sales Goal Achievement
• Account Coordination
• Market Access Collaboration
• Biologic/Infusion Experience
• Sales Reporting

Soft Skills

• Strong Interpersonal Skills
• Excellent Communication Skills
• Proactive Demeanor
• Team Collaboration
• Customer Needs Understanding

Industry Keywords

• Pharmaceutical Industry
• Biotech Industry
• Medical Device Industry
• Endocrinology
• Ophthalmology
• Rare Disease States
• Integrated Delivery Networks
• High-Performance Team
• Medical Congresses
• Sales Training